Talent

A New Take on Employee Retention: Applying User Experience Principles to Reduce Turnover

ManpowerGroup Solutions, the world’s largest RPO provider, has released the insights papery, “Rethinking Retention: A User Experience Approach to Keeping Great People.” As traditional retention incentives become unsustainable, organizations are looking for new ways to attract and retain the best talent.

ManpowerGroup Solutions provides a fresh perspective on retention, using a method most commonly found in product and service development: user experience modeling. This approach places employee motivations, interests, and behaviors at the heart of organizational culture.

“Companies aren’t investing in organizationally-aligned retention strategies in the same way they do their brand and employer value proposition,” said Steve Lopez, vice president, ManpowerGroup Solutions, Consulting & Solutions. “Retention strategies that are in place tend to be one-size-fits-all, which doesn’t effectively meet employee needs. We segment our customer market—why not our employees?”

Read More.

Leave a Reply

Your email address will not be published. Required fields are marked *