UpstartHR

OCTOBER 4, 2023

“ I do think that there is so much hidden talent inside our organizations, and we don’t even realize it. How do you find that? How do you leverage that? How do you build and develop that? This is what I find so interesting about the skills conversation. Everything that we’ve just been talking, about the potential and impact for any one of us is huge.” Heidi Perloff, SVP, Global HR Strategic Initiatives and Delivery Solutions at The Estée Lauder Companies Inc.

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UpstartHR

AUGUST 30, 2023

Hi all! It’s been a minute. Working on a lot of fun stuff between the latest book , HR Summer School , regular livestream events, a ton of speaking at HR conferences and industry events, and so on. But I still get questions pretty regularly and love addressing them when I can ( here’s the archive you can skim ). Here’s one that came in recently: I’m looking for my next HR job.

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UpstartHR

AUGUST 28, 2023

And so that doesn’t happen overnight. But over time, as people bought into it and we started to see over the course of one year, we gave the business back 1500 interviews. Imagine the extra time that was available for our product managers. They could do their job, and then when the quality of hire goes up with that, you start to get this [positive] cycle.

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Talent Acquisition Hiring How To Course 130

UpstartHR

JULY 17, 2023

“One of the things that a lot of our industry struggled with was trying to regulate employees and not let them have their phone in their hand, but we actually encourage it. We ask them to help us do TikToks. Everybody gets involved. It really brings in a sense of camaraderie. We’re not constantly saying, ‘Get off your phone. Get off your phone.

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Employee Engagement HR Software Study Tools 130

UpstartHR

JULY 6, 2023

“We have 1700 people at our company. That’s 1700 different opinions, needs, journeys. So at Getty Images we create and we measure and we monitor engagement opportunities to strengthen a work culture where people belong and they can do their best work.” Marie Potter, Senior Director, Culture & Development, Getty Images We’re Only Human — Episode 161 Defining the problem is a big step towards finding a solution.

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ATS HR Software Compliance Training Company 130

UpstartHR

JUNE 21, 2023

“I was deleting 24 Google Calendar placeholders one day and manually copy/pasting new hire email addresses into the 17 ones we were going to keep. It was at least 30 minutes of hundreds of just mindless clicks. And I said, wait a minute. I’m gonna figure out how to do this [better]. So I looked at our Google Calendar integration, saw that I could both delete calendar events and add participants to calendar events.

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UpstartHR

MAY 23, 2023

“And speaking of changing expectations and what’s socially acceptable, this challenge of ghosting is going through the roof, and I’ve got bad news for you. It’s gonna get worse. When we look at the data on ghosting, we see that it’s actually age correlated. So someone who is 25 is more likely than someone who’s 35, who’s more likely someone who’s 45, and so on.

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UpstartHR

MARCH 7, 2023

There’s certainly the opportunity cost that comes with assigning someone from your learning team or frankly finding anybody to work on this if it’s not gonna fix the problem. There’s also the frustration that comes with that. I’ve experienced that personally and as a leader of learning professionals. I t is really frustrating to spend your time and effort doing something that you think is not gonna work.

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UpstartHR

FEBRUARY 16, 2023

 ”So there’s a massive amount of insights coming from this. We measure things like net promoter score — we have an average NPS of around 73, which as we all know is pretty great. And a big one for me is that 41% of people we actually go on to hire actually have used the platform once or more than once. That’s a really big figure to show this is actually supporting employees to apply with us and attracting them to us and being successful in getting a role with us.” L

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Hiring Software Talent Acquisition Recruiting Software Recruitment Marketing 130

UpstartHR

FEBRUARY 4, 2023

 ”The joke is pilots get in the plane, they read their checklist, and they take off. They push the [autopilot] button and sit back and wait for the plane to land itself. But when something goes wrong, suddenly the pilot’s got to take control. And then everybody’s life’s in that pilot’s hands. I think autopilot turned off for compensation people 18 months ago.” Bryan Briscoe, VP Global Compensation at Marriott International We’re Only Human — Epis

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UpstartHR

DECEMBER 12, 2022

“Our main priorities right now are not unlike all people leaders. We’re focused on hiring and we’re focused on retention. On the hiring front, it’s less about volume hiring. I think that everyone’s slowing down just a little bit. With this economy we’re focused on smart hiring and making sure that we’re bringing in the right people for the right roles.

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Hiring Software Hiring Career Development Tools 130

UpstartHR

NOVEMBER 28, 2022

“One of our ramp agents interacted with our CEO during one of his station visits and mentioned that he had taught himself how to code and that he was interested in technology. Our CEO was able to come back and connect him with recruiters and with our career mobility center [to] learn about a new program that we were just standing up. That employee actually moved from a ramp agent into this program, and our CEO was the one to call and make him an offer.” .

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Video Recruiting Recruiting Software Recruitment Marketing Recruitment 130

UpstartHR

AUGUST 29, 2022

“I guarantee there is a direct correlation between a fantastic culture to business success. They are always together. I would say that the strong culture is the insurance policy of every business.” Ronni Zehavi, CEO, HiBob. We’re Only Human — Episode 147. What if we had a way to shield our businesses from unnecessary turnover, disinterested staff, and other similar challenges?

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Interview Software HR Software Policies Examples 130

UpstartHR

AUGUST 19, 2022

“When we select leaders, what we have found is leaders may have great, innovative ideas. They may be very driven to achieve. But if they’re not inspiring people, if they’re not demonstrating those interpersonal qualities that people see them as servant leaders, we’ve noticed that people are not willing to follow them. So we really emphasize that [serving] is exactly the quality that we want to see in leaders.” Ji-Yun Kang, Leadership Assessment and Selection, Mayo C

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UpstartHR

AUGUST 11, 2022

“The first thing is 100% look for difference [when mentoring]. If you are only looking for more of the same, you are hurting yourself. Cloning was bad in Star Wars, and cloning is bad in real life. The second one is related: get away from the rock stars and the duds when you are mentoring.” Lt. Col. Chaveso “Chevy” Cook, PhD, Executive Director, MilitaryMentors.org. .

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Diversity Compliance Training Company ATS 130

UpstartHR

AUGUST 4, 2022

“The more that we could be pushing that on the business side to say beyond revenue and profitability, what is the quality metric? What is the wellbeing metric? Obviously, employee engagement many companies measure. Are we measuring the investments in learning that we’re putting out there for our people, even if they are people that end up leaving, if we’re improving the future employability of a workforce, surely that’s a good business and society metric.” Bhushan

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Metrics Employee Engagement Report Hiring 147

UpstartHR

JUNE 10, 2022

“Oftentimes they’re looking for a quick fix. But what I will say is those that are doing [hiring] well and really moving the needle are those that are looking at this issue holistically. What is our employment brand in the market? Who are we competing with in our market? How does our total compensation package compete? Do we know how to sell to candidates?

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UpstartHR

MAY 19, 2022

“How can you build things that are as small as they can be so that you can plug and play and you can pivot and change? The way that I think about manifesting that in talent programs is thinking about more of a skills culture. If we have the skill of adapting and coping, for example, and we know that’s a critical element in a lot of areas of our organization.

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ATS HR Software Talent Management Examples 130

UpstartHR

MARCH 21, 2022

“We’re talking ISO 45003 that I highly recommend people look at. Or you can talk to people like me who can break it down into regular language. Those three components of psychological health and safety, which are the structure, the environment and the expectations of behavior.” Dr. Allessandria Polizzi. We’re Only Human — Episode 137.

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How To ATS 147

UpstartHR

MARCH 9, 2022

If we want to transform and do things differently, we always have a big “why.” We have a purpose we are going after. When I think about transformation, I say, how would you make a preferred way of working which will create delightful experiences for people at the center of that change? Shalu Manan, HR Transformation Strategist. We’re Only Human — Episode 136.

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ATS 130

UpstartHR

MARCH 3, 2022

Recently I had the pleasure of joining Troy Vermillion on Eight Hour Grind , a show that looks at work trends. The topic? Performance management. . After sharing with Troy some of the best ideas from our research, he sprung a surprise on me: my very own performance review! If you click to watch the video below, it will auto-jump to the time where the performance review begins.

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Performance Management Trends ATS 262

UpstartHR

FEBRUARY 23, 2022

The first advice I would say is be extremely clear about what your purpose is. When I came into this role, we were extremely clear about what not only my goal, but my purpose as a leader in what I was here to do. I think is important for all HR professionals to understand really the critical business needs for the organization that you’re a part of, and what is your role in your purpose within that?

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CHRO HR Function Data Compliance Training 147

UpstartHR

FEBRUARY 15, 2022

“According to their Director of DEI and Mental Health, they’ve reduced short-term disability claims related to mental health by 20%, and they’ve reduced relapse and recurrence by more than 50%.” . Doug Berkowitz – SVP Operations – LifeSpeak. We’re Only Human — Episode 134. In the last few years, employee mental health has become a priority for more employers than ever before.

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Data Report Compliance Training Company 147

UpstartHR

FEBRUARY 7, 2022

The days of a recruiter having to really remember or jot down different iterations, skills, synonyms, acronyms… Those days are gone. We are constantly learning based off of the resumes that we’re parsing. . Terry Bustamante, DaXtra Technologies. . We’re Only Human — Episode 133. . Back in December, Ben and over 100 other business leaders and technology providers attended the HR Tech Connect Summit in Jacksonville, FL.

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Talent Acquisition Hiring Software Recruiting Software HR Software 130

UpstartHR

FEBRUARY 2, 2022

“Many employees these days may feel disconnected from their jobs or the company culture as a whole.” Ralf Hoffman, Managing Partner & Co-Founder, Drake Star. . We’re Only Human — Episode 132. . One of the things that makes us all better is hearing from people outside of our bubble. In this episode, Ben talks with Ralf Hoffman, an investor and business leader that helps with funding and business deals across the HR technology industry.

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UpstartHR

JANUARY 31, 2022

Have a question for yourself or a friend? Feel free to share it and we’ll try to address it in a Reader Question segment! My daughter went to school for Performance Arts and Psychology but as Covid has shut down live venues, has decided to reinvent herself as a recruiter. For those in Talent Attraction, what would you recommend as best next steps for breaking into the field?

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Recruiting Software Recruitment Staffing Software HR Software 147

UpstartHR

JANUARY 24, 2022

In the last two years, I’ve had more people tell me “I never thought I would love summer school so much!” . Truthfully, I didn’t know that I would, either! It’s that love of getting together and inspiring each other that encouraged me to set up a special one-day session for HR Summer School lovers to get together during the cold months, and in keeping with the school theme, it’s called Winter Break !

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HR Software Resources Compliance Training Wellness 147

UpstartHR

DECEMBER 6, 2021

“We collect three to 4 billion talent signals in the platform. That number is so large that if you were to spread it out over each second, it’s 30 years of data. It’s a crazy large number, but machine learning can look at that and in a millisecond find the patterns that you’re looking for and apply it to what you want in a heartbeat.” .

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Hiring Software Talent Experience Recruiting Software Planning Tools 263

UpstartHR

NOVEMBER 8, 2021

“And as I have these conversations with hiring managers and my peer executives, I often ask them things like, ‘Who is the best person that works with you that comes from a non-traditional background–would you take more of them?’ And of course the answer is always yes. You can! You can do that. And why not risk the possibility of getting somebody amazing?

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Hiring Diversity Course Strategy 162

UpstartHR

SEPTEMBER 13, 2021

“That’s step one is you have to build that partnership. And hopefully now that the iron is hot, strike it. If you have been supporting your business and organization through this pandemic, how do you take advantage of that and make sure that now your voice is in the room. Make sure that now you’re using your voice and you’re saying some of these things.

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Resources Compliance Training Company 264

UpstartHR

SEPTEMBER 7, 2021

“The job of a talent acquisition leader is actually like five or six functions put together. You’re a marketing leader doing outbound and branding. You’re a sales leader, leading a team of individuals having conversations, converting candidates, or an operations leader by coordinating and scheduling and setting up interviews through the funnel.

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Data Talent Acquisition Analytics Hiring 264

UpstartHR

AUGUST 25, 2021

Thousands of people have been our dataset this year that we’ve been talking to and analyzing and understanding what’s happening. There’s so much research and evidence here to help you. Transparently, I’ve never seen a market like we’re in today. I hope this gives you some good insights and good ideas to solve for the current challenges and an extremely difficult hiring market.

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Talent Experience Talent Acquisition Hiring Strategy 113

UpstartHR

AUGUST 17, 2021

“An HR manager can do whatever they need to do. We do have a vision, and the vision is that all administrative tasks should be done in less than 15 seconds.” Leila Laidani, Aconso. . We’re Only Human — Episode 122. . In the last year, companies have shifted much of their work processes to a digital format. However, legacy files and workflows don’t always transition so easily. .

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HR Software Compliance Training Company 113

UpstartHR

AUGUST 17, 2021

“I think openness to failure is as important as openness to success, because if you’re not open to failure, you’re not open to trying new things. Full stop. You’re going to keep rolling out the same trite things that maybe aren’t the best things. So it’s really as important to try new things, and where you give yourself the credibility is the fact that you are measuring and you are looking at whether or not this works objectively.” Caitlin Bigsby, Visier

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Visier HR Software Talent Experience Analytics 113

UpstartHR

AUGUST 2, 2021

“You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there’s too much to communicate. What’s just amazing about the time and space we’re in now is you can really use personalization to surface opportunities from among and within those programs and benefits at the right time, in a way where it’s really a health and benefits journey of one.” John Halloran, C

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Case Study HR Software Study Tools 113

UpstartHR

JULY 8, 2021

“Companies can now optimize things like rewards and training and development. HR and the way companies communicate with employees is going to be based on personalization.” . Juan Betancourt, CEO, Humantelligence. . We’re Only Human — Episode 119. . The “one size fits all” approach is being replaced with the “one size fits one” approach at some of the most forward-thinking companies. .

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Talent Experience ATS Compliance Training HR Software 100

UpstartHR

JUNE 10, 2021

“Listening without solving… Is really important, because the tendency for a lot of people is when somebody comes to you with an issue, t he immediate response is to try and find a solution to the problem when in fact that may not be what you need.” . Gordon Simpson, SVP Human Resources, DHL Global Forwarding. . We’re Only Human — Episode 117. .

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