Evaluating Your Wellness Program to Optimize Benchmark Success
In recent years, value on investment (VOI) has been trending as the measurement of success for a wellness program. It’s no wonder, as wellness companies continue to fervently promote the next best thing in wellness. But it’s important to remember that leadership has to approve your program, and CFOs are always watching return on investment (ROI) and the bottom line.
While your company’s goals will affect your wellness program’s benchmarks, utilizing both VOI and ROI benchmarks within your program creates a healthy balance. Whether your program is launching for the first time or it’s mid-year, it’s important to consistently evaluate its benchmarks and adjust your program as necessary.
Here’s how to stay on top of some common wellness program benchmarks:
Engagement
Bored and un-incentivized employees won’t engage in your wellness program. If your program is floundering, talk to your client relationship manager about ways to boost engagement each month so your program isn’t all work and no play. Your program should have the ability to evolve as your company and employee goals change.
Culture
Your culture is unique. It also determines the success of your program. A wellness provider should support and influence your culture, not build it for you. If your wellness program doesn’t integrate well into your existing structure and culture, you need to make some changes.
Health Risks
A good wellness program comes with a robust reporting program that allows you to keep track of your tangible progress and success so you know—and can report—if the program is working. Check your metrics regularly to find areas for improvement.
Stress
There are many different types of stress effecting your employees, including physical, mental, emotional, and financial. And these different stressors affect productivity, absenteeism, and job satisfaction.
Managing your wellness program by staying on top of it throughout the year and making tweaks to improve the experience are the keys to success. It’s also much more enjoyable than ending the year and learning that your wellness program underachieved. Don’t focus too much on one particular benchmark—but ensure you have a well-rounded wellness program that is thriving in multiple areas.
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