The Forgotten T’s: Testing and Training

Most companies don’t always allocate enough time and effort towards testing, which can potentially lead to unfound issues that could have been resolved before implementation. Also an integral part of a smooth implementation, training must be done correctly and at the right time.

In this on-demand webinar, Sandra Mathew and Nancy Kurdy from Boehringer Ingelheim discuss the forgotten T’s of implementation: testing and training.

Attendees will learn how to write well-designed test scripts from Business Requirement Documents, coordinate test script writing sessions, manage defects, and keep the test team motivated. Attendees will also learn what to include in training materials, how to carefully coordinate the timing of training needs with the planned go-live date, and why face-to-face training is much more effective and how it can be customized to meet employee needs.

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