Tue.Apr 16, 2019

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Treating Employees Like Customers - Why It's Your Best Performance Strategy

Forbes Leadership Strategy

So how do companies stay competitive and not only retain employees but inspire candidates to commit to their mission and work of the company? The answer is so simple it’s a bit tough to swallow: Treat them like customers. Here are five easy tips to do just that.

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Reputation management strategies for 2019

Qualtrics HR

When people look for you online, how do they see you? Are the reviews negative or positive? Does that one frivolous lawsuit stand out above all the positive comments? Today, your online reputation is one of the most important aspects of your business. With 97% of people looking at local reviews before visiting an establishment and 93% of consumers saying online reviews impact their purchasing decisions , it’s essential to manage your online reputation.

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The World of Pre-Employment Assessments is Changing

HRExecutive

Up until fairly recently, candidates for jobs at Procter & Gamble had to drive (or in some cases fly) to testing centers in order to complete the company’s required pre-employment assessments. Today, however, they need look no farther than their phones to complete the tests. Moving from paper-and-pencil assessments to a new, mobile-enabled one that utilizes gaming and artificial intelligence has not only greatly improved P&G’s candidate experience, it’s also given the c

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6. How does a Recruitment Agency choose an ATS or CRM?

Recruit CRM

In this article, I will specifically cover software (ATS/CRM) for the ‘Permanent Recruitment ‘ business. Software for temping agencies (or Contract Staffing Agencies) is a different ballgame and will be covered in a later article. Do you require an ATS/CRM? Many agencies at the startup stage prefer working on google […] Source.

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Automate Your Onboarding Process In 7 Steps

Efficient employee onboarding is more than a warm welcome—it's a catalyst for business growth. Automated onboarding transforms new hires into productive team members faster, fostering long-term satisfaction and talent retention. For HR, automation means replacing inefficient manual processes with streamlined, cost-effective operations. Our eBook reveals how automating employee onboarding delivers these benefits, reducing HR challenges and elevating new employee readiness.

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How Live Org Charts Streamline Company Directory Management

Pingboard

The company directory, as we used to know it, has changed. As technology advances, an increasing number of organizations are transitioning away from old-school directories that are underused and ineffective. Instead, they’re moving toward more modern solutions in order to streamline and enhance their company directory management efforts. If you’re wondering what was wrong with the original employee directory methods, the answer is nothing.

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How Diversity Can Elevate Your Organisation’s Performance and Creativity

Allegis Global Solutions

Diversity of talent has been one of the most discussed developments within recruitment in recent years, with organisations now better understanding the links between a more diverse workforce and increased levels of business performance.

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Legal Issues in AI: Bias and Discrimination

HR Examiner

Some image recognition programs would not recognize this image as a bride. But not all brides wear white. (Photo by Julie Johnson, Unsplash). Bias and discrimination are often used interchangeably. But they are not the same. Bias is a point of view or a preference for one thing over another. I like chocolate chip cookies, but not the ones with nuts.

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BYOD and its Impact on Enterprise Content Delivery

Kitaboo - Employee Training

Over the last two decades, the way enterprises consume content has changed drastically. The changing business scenario and the emergence of new technologies have compelled organizations to adopt new methods to equip their staff with the necessary knowledge and skills, efficiently. Enterprise training is slowly coming out of the traditional classroom model into being a web-based and a mobile-driven training model, where employees can now be trained on any device at any time.

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8 Examples of Giving Positive Feedback to Employees

TalentLyft

Most managers think that giving positive feedback to employees is simple. However, simply saying “Great job!” isn’t enough if you want to give a meaningful, productive feedback that will really stick with your employees and reinforce their positive behavior. Read More.

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Modernizing Hiring: The Rise of Contingent Recruitment in 2024

The job market is changing fast, and to stay ahead, your hiring strategy needs to be flexible. With recent economic shifts, more companies are turning to contingent workers for their adaptability and cost savings. In fact, 32% of businesses are already prioritizing contingent over traditional full-time positions. Curious to learn more? In our new guide, you'll discover: The major benefits of incorporating contingent workers into your team.

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Is The Small-Business Mindset Holding Back Your Marketing?

Forbes Coaches Council

In order for a business to produce products and services that people are actually willing to pay for, the owner must not be stuck in a small-business mindset.

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Road Warriors: How to Get More Frequent Flier Miles and Points

Workology

You may love or hate traveling for work and conferences like SHRM Annual or SXSW, but the fact remains that you can pretty easily travel hack your way to better rooms, better flights, and better. Workology is the art and science of work, HR and recruitment. Join the resource revolution.

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Disability discrimination at work: how to protect your business and employees

HR Zone

Culture. How to avoid falling foul of the Equality Act.

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How to Manage a Distributed Team with Both Office and Remote Workers

Hacker Earth

Every distributed team looks different, but they all have one thing in common: they’re the future of work. Since distributed teams are set to become the norm – according to numerous recent studies and reports – it’s key that you adapt and update your management skills for this new mode of work. A new study by IWG reveals that 70% of employees globally work remotely at least once a week – and 50% of employees work remotely half the week.

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The Essential Performance Review Checklist

Performance reviews are a proactive way to engage with your employees, provide clear communication about expectations, and acknowledge them for their hard work. But getting the right framework and creating consistency across your organization can be tricky. We put together this checklist to help you evaluate your current performance review process and equip managers with the right tools to perform individual assessments.

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Women Supporting Women: Eight Ways Female Entrepreneurs Can Find Resources And Support

Forbes YEC Women

Women from Young Entrepreneur Council offer their top tips for other female entrepreneurs who are looking for resources and support from other women along the path to success.

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7 ways a PEO can help you manage your employee-related to-dos

Insperity

The more time you spend managing employee issues, the less time you have to run your business. But by ignoring your employer responsibilities to employees, you could cause a rift in your workforce and create potentially costly legal battles. Fortunately, many of these concerns can be alleviated by outsourcing to a Professional Employer Organization (PEO).

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Medicare Series: Part 1 – What you need to know about Medicare and HSAs?

Benefit Resource Inc.

This is a two part series regarding Medicare. This post will focus on the impacts of HSAs and Medicare. Watch for Part 2 as we address Medicare and COBRA. Basics of HSA Eligibility. Health Savings Accounts (or HSAs) are sometimes confusing. Let’s be honest, what benefits program or tax-program isn’t a little confusing? And HSAs are both!

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should I have shared my salary with a coworker?

Ask a Manager

A reader writes: I changed jobs recently — my new company is a big, multinational organization comprised of lots of divisions. I recently had a conversation with a friend in a comparable role (in an entirely different division of my company), who asked to meet up to discuss salary. He has been at our company for a long time, and he had an inkling that because he hasn’t moved around much, his salary might be lower than industry standard.

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An HR Leaders Guide: 7 Questions To Ask When Developing Your Cancer Strategy

As HR and Benefits leaders are in the midst of evaluating cancer care solutions and designing their requirements for vendors, it’s key to know what questions to ask to ensure the development of a truly comprehensive strategy: from prevention to diagnosis to treatment to survivorship. Getting to the right answers starts with asking the right questions: How can better access improve engagement?

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When Good Intentions Result in Poor Candidate Experience

Survale HR

In supporting Survale’s Candidate Feedback Platform , we see a fair amount of good candidate experience and a fair amount of poor candidate experience. The fact is that most organizations try to put their best foot forward and avoid poor candidate experience, but it happens. But if you collect candidate feedback, that poor candidate experience can ultimately point the way to great candidate experience.

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I have to build with Legos during an interview, I don’t want to cross a picket line for work errands, and more

Ask a Manager

It’s five answers to five questions. Here we go…. 1. I have to use Legos to build something that represents me during an interview. Using your recommendations for resumes and cover letters, I landed an interview with what I believe to be my dream job. While prepping for the interview, I looked up some common interview practices for the company. Most of it was standard, but there’s one that threw me through a loop.

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What to Know When You're Implementing a New Benefits Enrollment Solution

Winston Benefits

Group Implementing new benefits enrollment software can yield significant improvements for many companies, not only helping you control costs but also making it easier for employees to pick the benefits they want. Technology also allows benefits managers to be more strategic and focus on the exceptions or unusual cases by minimizing manual tasks. The right software even helps ensure you’re offering the best benefits to your employees.

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Everything’s New in April: Newsfeed Makeover and New Notification Center

Staffbase

With the April release we are rolling out several new features as a preview and are looking forward to your feedback. The newsfeed has been redesigned, and now includes the ability to watch videos and like posts directly in the feed, and it offers more options for displaying images. All of this that will make user interactions more engaging and meaningful.

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AI & DEI: With Great Opportunities Comes Great HR Responsibility

Speaker: Jen Kirkwood - Partner, Responsible HR & AI at IBM and World Economic Forum Executive Fellow

The promise of AI for today’s organizations is real, yet in a frenzied state of experimentation, many stumble to get to a full-scale enterprise. As companies race to discover what generative AI can do, HR must lead conversations about how to balance cutting-edge innovations with integrity, trust, and diversity. Globally, organizations are at a critical intersection of Diversity, Equity, Inclusion, and AI acceleration.

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10 tips to help you pick the right HR system

cipHR

Helen Armstrong of Silver Cloud HR outlines what you should do when choosing new programs for your business. Finding the correct HR system for your organisation isn’t always easy – and sometimes you can get it wrong. So what should you do to make sure you do it correctly next time? Helen Armstrong, managing director at Silver Cloud HR – an independent HR and payroll technology consultancy – shared her tips for making HR systems selection projects a success in a recent CIPHR webinar.

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Six Easy Things You Can Do To Help Your Business Run Without You

Forbes Coaches Council

If you're among thebusiness owners who plan to rely on their businesses for future passive income, here are six easy things you can do to help your business run without you.

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Standing Out, Fitting In, and the Dilemma of Being the Only

Symantec

Karen L. shares her story of being the only girl playing soccer on an all boys' soccer team, and how that experience of isolation fuels her to create a welcome workplace environment for new hires on her Symantec team.

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Overcoming Challenges of the Idiosyncratic Rater Effect

WorkDove

Combatting Rater Bias in Performance Reviews. Ratings, scoring, and assessments of people don’t tend to invite warm, fuzzy feelings in most. On the contrary, negative. The post Overcoming Challenges of the Idiosyncratic Rater Effect appeared first on Performance Culture.

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Early Tenure Turnover: Stop the Revolving Door of Hires

Speaker: Dr. Craig Ellis, Head of I-O Psychology, HighMatch

Are you facing a revolving door of hires, especially within their first 90 days of employment? In this webinar, Dr. Craig Ellis, a leading industrial-organizational (I-O) psychologist, offers insights and strategies to unravel the mystery behind early tenure turnover. Identify the root causes of early attrition to mitigate turnover’s impact in the first 12 months.

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From Marijuana To #MeToo—Top Employment Law Updates For 2019

PlanSource

This article is a recap of a recent webinar featuring Kate Bischoff from tHRive Law & Consulting. Employment law changes tend to come in waves, driven by public perceptions of what’s fair for workers. We’re only a quarter through 2019 and employment law is already changing at a rapid pace, with an increasingly widespread commitment to greater pay equity, access to paid leave, and protection from harassment and discrimination.

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Yes, You Can Improve Performance Management

Compensation Cafe

Planning to renovate your performance management program? You need to read The Feedback Fallacy in the recent Harvard Business Review. It will not only update your understanding of performance improvement methods, but it will also upend the beliefs that drive your current program. Performance management is one of the hottest topics in Human Resources today, but boy do we have a lot to learn about the underlying behavioral science of our practices.

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Employee Development Plans: 4 Winning Steps to Engaged Employees

BambooHR

Ever think about the people who have helped your career? Maybe there was a teacher who kindled your interest in a new subject. An employer.

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