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Imagine a scenario in which the entire workplace did not communicate properly with one another. In this scenario there are going to be tons of information that is not being passed along, changes never happen, and eventually the business probably goes under. This showcases just why employee communication is essential to success at work. 

Aside from this ultimately being the reason that a business does not succeed in the economy, there are several other reasons why employee communication at work needs to be considered important.

Reasons Why Communication Matters

In today’s age in which everyone seems to talk to everyone using instant messaging and text messaging, it is important that companies are still focusing on how employees are communicating with one another. Many businesses/companies throughout the world do not consider this to be something that they should devote a lot of time. In fact, many of these companies never see any real value in employee communication software. However, there is definitely value. Consider these reasons why employees communicate matters:

  • Productivity is increased when there is sufficient communication happening among employees
  • In research, they have found that employees who are communicated with from superiors are often receiving higher marks for their productivity and dedication to the job.
  • The turnover rate is decreased when employee communication is present in the workplace.
  • Employees feel more secure in the job that they have when there is an open line of communication.
  • The barriers between cultural diversities and communication are stopped when the business/company has an open line of communication between its workers.
  • Employees work together better as all departments are talking to one another and this makes a unique workplace.
  • Safety is often better when everyone is talking and the rules are effectively being communicated.
  • Integrity levels are increased when the communication lines are open.

Now that you understand why communication is effective, how can you ensure that this is happening at the right level amongst your employees? 

How to Help This Process Along

The key to good employee communication is to encourage this. Never let it be said that you discourage employees from talking, sharing information or the like. You want to be a workplace that encourages everyone to work together to get the job completed. You may find that hosting seminars on this or even workplace retreats in which people can get to know each other on a more personal level is a great stepping-stone to getting the communication lines open. 

You may also want to encourage people with the right software that is easy to use which is going to allow people to stay in touch with each other. 

In addition, you want to encourage all upper management levels to be open and honest with their employees. When employees see those in power doing this, they are going to be more encouraged to be like this and they will align their behavior with this. In the end, the result is a business that has great communication lines throughout the workforce.

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Melinda Clover is a mid-western transplant who has spent 20+ years working in Silicon Valley with a variety of enterprise software companies. She has held positions as a Business Analyst, Services Consultant, Services Project Manager, Product Manager, and Product Marketing Manager. She is currently working at GuideSpark, an employee communication software company, as Director, Product Marketing. Time permitting, she likes to travel the world or hike/bike in Northern California. You can find Melinda on Linkedin.

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