When Tough Conversations Go Bad

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On the Tuff Love podcast with Robert Kandell I talk about what to do when tough conversations go wrong. I think this is especially relevant and beneficial to us all right now, when we’re stuck in close quarters with people we may love, but also may need to have Tough Conversations with.

In this clip, hear my answer, as well as:

  • What to do when someone plays the blame game
  • The 2 fallback options I recommend
  • The reason someone may jump in and interrupt you
  • How to stave off interruptions to begin with
  • How to listen and respond empathetically
  • How to check that you’ve listened and got it right, and more!

What is your biggest takeaway from this conversation? Leave a comment below.

You can find out more about the Tuff Love Podcast here.

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