Fri.Sep 23, 2016

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Finding and Inspiring the Best Healthcare Workers

Workday

In a healthcare setting, your patient’s experience is defined by your employees, but finding and keeping exceptional frontline employees can be challenging. Deloitte’s report, “The Value of Patient Experience,” finds that a highly engaged staff likely boosts patient experience, translating into better business performance. In fact, the authors note, “Patient experience scores pertaining to interactions with nurses have the strongest association with hospital financial outcomes.”.

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Recipes for #HR Success: Leadership and Navigation

HR Bartender

(Editor’s Note: This series is brought to you by our friends at Capella University. Capella is an accredited online university dedicated to providing an exceptional, professionally-aligned education that puts you in the best position to succeed in your field. Enjoy the post!). Over the past few weeks, we’ve been talking about the competencies (aka recipes) for human resources success.

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[Infographic] Create Superhero Employees with Leadership Coaching

Hppy

Disengagement has been plaguing the workforce for years, showing little improvement in recent times. When your employees are not motivated by their work and feel stuck, they may become mindless clock punchers and start to look for work elsewhere. What’s worse, your company may be stuck with a high turnover rate. According to the 2015 Human Capital Trends report by Bersin for Deloitte , leadership development should be a top priority for companies.

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COATS attends TempNet Conference

COATS Staffing Software

Greetings from TempNet in Austin, TX! TempNet is a great organization for staffing companies to get wonderful training and network. As a vendor at TempNet we have been able to meet new people and share COATS. We also have had the opportunity to hear from some great keynote speakers. For example, on Thursday, we were able to listen to Don Hobbs who spoke about building your business by changing your focus.

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Want To Enhance Your Total Rewards To Achieve Organizational Success? Start Here.

Are you looking for ways to enhance your employee value proposition? Gallagher Better Works SM Insights has got you covered! Dive into the latest magazine issue and discover how flexibility, equity, recognition and strategically applied resources can improve your total rewards package. Download the PDF to learn more about: Building retirement benefits for a global and mobile workforce Promoting employee and organizational growth through succession planning Empowering women in leadership through

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Eight Employer Brand Essentials To Spice Up Candidate Experience

TalentCulture

Secret sauce. Special recipe. If it sounds like recruiting has turned into a mystery cooking show – it has. The good news is that we’re honing this new global, multigenerational, myriad-channeled cuisine. We’re finding scopey, tastier, far more effective strategies for recruiting tech talent and engaging our candidates. . Here are the top eight ingredients: Start With Fresh Talent.

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The stark nature of wisdom - and what you need to know to have more of it

HR Zone

People. How to have more wisdom in your daily life.

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Employee Recognition Programs: A Guide [Infographic]

WorqIQ

Every organization’s most valuable asset is the same: its employees. Motivating employees to do a great job is extremely important, but it is easier said than done. The following infographic offers an overview of building engagement and enhancing productivity. Recognizing employee performance is the best way to increase productivity, and improve workforce engagement and retention.

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#WorkTrends Recap: Building a Business Case for Company Culture

TalentCulture

Numerous studies have confirmed that employees’ satisfaction with company culture is correlated with positive business outcomes, such as customer satisfaction, productivity and performance. Executives tend to be overly optimistic about the state of their company culture and employee engagement. Therefore, to make the case for investing in culture, you have to help executives understand your true company culture.

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Man against the machine: the struggle against unconscious bias

HR Zone

Future. Unconscious bias: Man against the machine.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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I got in trouble for wearing work-out clothes around the office, throwing up at work, and more

Ask a Manager

It’s five answers to five questions. Here we go…. 1. I got in trouble for helping my boss while wearing work-out clothes. I leave the office every day to jog during my lunch break. I wear dresses to work and change into work-out clothes for this purpose. I am required by my office to take an hour lunch, at a designated time slot specified by the office manager.

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20 years of HR innovation…or not?

HR Zone

Future. 20 years of HR innovation…or not?

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What If Managers Didn’t Make Comp Decisions?

TLNT: The Business of HR

A common objective in redesigning performance management methods is to improve the quality of coaching between managers and employees. This objective is a reaction to traditional performance appraisal processes that focused more on evaluation with relatively little attention given to ongoing continuous performance management conversations.

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It’s Addiction Recovery Month

Evil HR Lady

Addiction isn’t something we like to talk about, or take seriously. We joke about being addicted to Facebook at the same time condemn drugs addicts for their moral inferiority. We assume that it would never happen to us, not understanding that many prescription drug addicts became addicted after taking legally prescribed pills for a bona fide problem.

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Hiring for Culture Fit: Align Your Values, Roles and Candidates

Speaker: Dr. Craig Ellis, Head of I-O Psychology, HighMatch

Is the term “culture” just a buzzword tossed around at your organization, or have you delved into the core values and behaviors that truly define a good fit for your company? In this webinar, Dr. Craig Ellis, an I-O Psychologist, will share a proven framework to identify the essential traits that contribute to a seamless fit within your unique culture, not just in your current successful employees but also in prospective candidates.

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Is a self-sufficient HR department a thing of the past?

HR Morning

Between ACA, ADA, FMLA and a host of other federal and state regs, some employers are coming to the stark realization that HR can’t do it all on its own. . In fact, more than three-quarters (80%) of employers currently outsource at least one HR activity, according to research by Gartner Inc. Help with federal regs. What types of HR-related activities are firms outsourcing ?

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Are You Managing to the Right Metrics?

TLNT: The Business of HR

We’re at it again. Wells Fargo is being fined $185,000,000 because employees created about 2,000,000 bogus accounts. Why would good people do this? To meet performance metrics, that’s why.

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Five for Friday: Workplace vitality

Jostle

Your organization's physical space can affect the physical and mental health of your team members. Not to mention playing a role in the overall level of engagement that your employees feel. It's not surprising then that performance-based certification systems like the WELL Building Standard ® are gaining traction, with more organizations recognizing the impact of things in the workplace like air, water, nourishment, light, and fitness on their employees' wellbeing and happiness.

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my anonymous complaint wasn’t kept anonymous

Ask a Manager

A reader writes: I work in a large college academic resource center. We have an anonymous complaint web form, which I used to complain about some student workers who I do not supervise. The IT department tracked my complaint to my computer and I was pulled into a meeting with my supervisor about it. What is there to be done about this invasion of privacy?

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9 Leave Management Mistakes To Avoid This Year

The article talks about the 9 leave management mistakes that you should be avoiding with smarter technology in your organisation and save business costs.

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Culture Change: Chicken or Egg?

HRExecutive

Which comes first, culture change or increased profits? I touched on this chicken-and-egg issue in our October 16 cover story, “ Culture-Change Agents.” The article looks at how Microsoft CHRO Kathleen Hogan and her team have been working to develop a “growth mind-set” among 118,000 workers at the tech giant. Some experts argue the best way to get the culture you want is to rack up some business successes first.

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Taylor Swift doesn’t believe in a 2 week notice. Should you?

The Tim Sackett Project

I’m a Taylor Swift fan. I love that everyone tries to bring her down and she just keeps rolling along writing breakup songs, dating again, writing more breakup songs, dating again, writing more breakup songs…you get the picture, I like breakup songs! The one thing you don’t want to do if you’re close to Taylor Swift is wrong her in any way!

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open thread – September 23-24, 2016

Ask a Manager

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on anything work-related that you want to talk about. If you want an answer from me, emailing me is still your best bet*, but this is a chance to talk to other readers. * If you submitted a question to me recently, please don’t repost it here, as it may be in the to-be-answered queue :).

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Case Study: How Tolunay-Wong Engineering Self-Funded Benefits

Namely

When faced with high healthcare prices, some companies delegate a part of that cost to their employees. Others get creative in the best interest of their employees. Geotechnical engineering group Tolunay-Wong Engineers (TWE) was not going to raise costs for their employees again, given they experienced a 40% increase in the benefits plan costs in 2014.

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Your 2024 Annual Talent Acquisition Roadmap: Its Seasonal!

Recruiting is seasonal! Our popular Talent Acquisition Roadmap helps you master seasonal hiring like a boss. We break down key data on the ever-changing job market so you can take advantage of peak hiring times and ace recruiting even in slower seasons. Whether you need to scale up your team quickly or get creative in tighter times, this roadmap helps you understand the recruiting landscape.

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Another federal agency (hint: it rhymes with “EEOB”) pays 7 figures to settle wage-and-hour claims

The Employer Handbook

Sorry, I couldn’t find “A 1.5 Milli.” Lil Wayne will have to do. Last month, the U.S. Department of Labor , the federal agency tasked with enforcing the Fair Labor Standards Act , agreed to pay $7 million dollars to settle wage-and-hour claims of many of its Washington, DC employees. Now, it seems that another federal agency, the United States Equal Employment Opportunity Commission , also known as the EEOC, which rhymes with EEOB, had some wage-and-hour problems too.

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Under new OT rule, this payment method could save you a bundle

HR Morning

There’s one lesser-known tactic out there that some employers are considering to reduce overtime costs under the DOL’s changes to the FLSA overtime exemption rules. . The tactic: The fluctuating workweek approach to paying employees. The upside to this approach? It can save you a lot of mone y. The downside? There are actually three: It’s only applicable in very specific circumstances.

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Advance Your Career in Project Management Online

Corn on the Job

Some people are happy to spend their career being told what to do by others. However, many would much prefer to be the one in charge. Managerial positions allow for more control over the work you complete and give you more responsibility. A lot of people who want to move into management consider project management. It is an excellent way to be involved in your chosen industry and have more authority.

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OutMatch Minute: 7 Customer Service Traits You Just Can’t Teach

Outmatch

We all know what customer service is, but what makes one employee better than another at anticipating needs and creating positive experiences? People who succeed in service roles have what we call the hospitality gene , which is fueled by key personality traits. Find out which ones matter most in this OutMatch Minute: Read on about each of the 7 Customer Service Traits You Can’t Teach , or learn more about Customer Focus.

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Breaking the Burnout Cycle: Empowering Managers for Excellence

Speaker: Adri Glover - Head of People, and Mollie Hinz - Sr. People Partner

In the fast-paced world of work, burnout has emerged as a critical issue. Alarming statistics reveal two in five U.S. workers experience feeling burned out. However, the situation is even more dire among managers, with nearly half reporting burnout, often hidden behind their responsibilities and the desire to uplift their teams. Recognizing the severity of this problem is crucial.

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Coffee break: Humility, robot ethics and the harm of fancy job titles

HR Zone

Culture. Humility, robot ethics and fancy job titles.

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Employees’ 401(k) loans can get you audited: How to protect your plan

HR Morning

Convincing employees not to take out 401(k) loans not only benefits workers’ financial health, it also helps keep you out of the IRS crosshairs. . Reason: The greater the number of 401(k) loans and loan defaults a plan has, the greater the chances the plan has to be audited by the IRS and DOL, according to panelists presenting at the 2016 PLANSPONSOR National Conference.

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The Past and Future of Women and Higher Education

Paychex

The past, present, and potential future of female participation in higher education may be having a lasting effect on the world of business, according to data from the National Center for Education Statistics.

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