Seven Points of Satisfaction in buying HR Tech is a new webcast series based on a popular series written by William Tincup and Jeremy Ames and published exclusively on The HR Gazette.
Jeremy and Debra discuss important topics such as:
- Where does training fit in the overall process?
- What role does the software itself play in training?
- How much should training cost?
- How does the vendor account for different learning styles?
- What level of training customization should be expected?
- What are some best practices around training in general and certification specifically?
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7 Points of Satisfaction in Buying HR Technology. E5: Training with Debra O’Connell, Kronos
In this episode, Jeremy Ames talks with Debra O’Connell about the training phase.
Debra O’Connell is the Director of Global Education Development at Kronos, Inc. Debra is a seasoned manager and learning solutions designer with a proven track record of leading high-performing teams in fast-paced, changing environments. She is an energetic, enthusiastic leader skilled at cultivating collaborative relationships across all levels, including global cross-functional teams, in order to gain buy in and deliver on-time, on-target results. Debra is continually recognized for her ability to develop employees’ professional growth, improve productivity and create a culture of innovation.
Join HR tech expert Jeremy Ames as he guides you through the buying lifecycle and seven all-important areas of satisfaction when you’re purchasing HR technologies
Each episode in the series addresses one of the steps in the purchasing process that is a key determinant of buyer satisfaction:
- Product selection
- Sales process
- Negotiation
- Implementation
- Training
- Adoption
- Support
About Jeremy Ames
Jeremy Ames is a founder of Hive Tech HR, a consulting company based in Hopkinton, Massachusetts. He works with clients to find, implement, and enhance their HR Technology. As a 20-year veteran of IT implementation projects, Jeremy has sat on the Board of IHRIM and HR Management and Technology Expertise panel of the Society for Human Resource Management.
In partnership with:
The series, as originally published on TechTarget and SearchFinancialApplications.com, can be found here: http://searchfinancialapplications.techtarget.com/tip/Buying-human-resources-software-Decide-on-features-first.