Workforce Planning’s goal is to supply the right skills and expertise at the right time at optimal cost to sustain the demand generated by clients and/or customers (short and long term). It is a supply / demand balancing act to optimize skill and expertise availability during any environmental, business, and people dynamics.
What does a Workforce Planner need to focus on right now regarding access to skills and expertise?
Immediate focus should be on maintaining the workforce, providing a safe environment to work, and sustaining physical and mental health to better respond to the crisis and optimize the chances of recovery. Workforce planners must help with maintaining the workforce by providing a safe and sustaining environment. This requires:
Workforce planners must also critically examine their assumptions around productivity, availability, and other workforce dynamics to reflect the work environment that COVID-19 has created. How have staffing levels and decision-making changed? How do new ways of working impact your numbers? All of these need to be regularly examined as we continue to navigate this environment.
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