Seven Points of Satisfaction in buying HR tech is a new webcast series is based on a popular series written by William Tincup and Jeremy Ames and published exclusively on The HR Gazette.

In this episode, focused on product selection, Jeremy is joined by Cecile Alper-Lereuax VP, HCM Innovation at Ultimate Software.

Cecile Alper-Leroux is VP of Human Capital Management (HCM) Innovation at Ultimate Software. Since 2010, she has focused on fostering a culture of innovation at Ultimate, resulting in the delivery of advanced, people-centric HCM technology solutions and services. She also has served as Ultimate’s VP of Product Strategy and Product Management, responsible for defining and developing the global vision and strategy for Ultimate’s industry-leading HR, payroll, and talent management solutions.

With more than 20 years’ experience in both national and global markets, Cecile is an internationally sought-out speaker, thought leader, and visionary on HCM trends, hot topics, and global strategies.

Jeremy and Cecile discuss important topics such as:

  • Process vs. Product in buying decisions
  • Reasons for needing new software
  • The connection between money spent and what you get in return
  • The importance of features in your HR Technology
  • Reporting, metrics and integrations
  • And lastly, Cecile’s choice for the most important consideration when buying HR Technology

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Join HR tech expert Jeremy Ames as he guides you through the buying lifecycle and seven all-important areas of satisfaction when you’re purchasing HR technologies.

Each episode in the series addresses one of the steps in the purchasing process that is a key determinant of buyer satisfaction:

  • Product selection
  • Sales process
  • Negotiation
  • Implementation
  • Training
  • Adoption
  • Support

 

About Jeremy Ames

Jeremy Ames is founder of Hive Tech HR, a consulting company based in Hopkinton, Massachusetts. He works with clients to find, implement, and enhance their HR Technology. As a 20-year veteran of IT implementation projects, Jeremy has sat on the Board of IHRIM and HR Management and Technology Expertise panel of the Society for Human Resource Management.

In partnership with:

 

The series, as originally published on TechTarget and SearchFinancialApplications.com, can be found here: http://searchfinancialapplications.techtarget.com/tip/Buying-human-resources-software-Decide-on-features-first.