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How do I manage office gossip without losing my mind (and my time?)

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Nora Jenkins Townson is the founder of Toronto’s brightest HR consultancy, Bright + Early. As an outspoken, unconventional HR expert, she has helped Canadian companies like Wealthsimple and FreshBooks grow from startups into household names. Here, she kicks off our new HR advice column, Good Question , to help business leaders navigate the complex world of people management. Have a question? Submit it here. __. Q: I work at a small business with a relatively young workforce.

10+ Canadian startups shaping global workplace culture

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“There’s something special going on in Canadian #fintech. ” In fact, there’s something special going on in Canada as a whole: more economic freedom, affordable business tools, unparalleled diversity, and an influx of both homegrown and foreign talent have made Canada an attractive and powerful home for successful startups. Multi-million dollar companies like Slack, Shopify, Hootsuite, Vidyard, Wealthsimple and Freshbooks already have their roots in Canada, though many still confuse them for U.S.

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How Jen McPherson is making her mark on West Coast HR

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The first time Jennifer McPherson found herself on the interviewer’s side of the table, she was 19 years old. Since then, she’s hired and managed hundreds of employees at companies across Vancouver. Today, Jen is the General Manager at Nested Naturals , a nutritional supplements company built on core values like transparency, freedom, and a total approach to wellness. As the company scales from 10 to over 25 employees, her focus is to protect their culture at all costs.

Quantifying Company Culture

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Elisha Gray is the Director of People and Culture at Street Contxt, a global communication platform for investment professionals. Combining business savvy, street smarts, and a military upbringing, Elisha brings a truly analytical mindset to modern HR. We spoke with her to learn how she thinks product development can inform people and culture and why HR metrics truly matter. __. One of the most talked-about topics in HR today is the need for metrics and quantification.

How HR Can Promote Mental Health at Work (Actionable Advice to Help Your People Thrive)

HR leaders are on the frontlines of a mental health crisis, but the topic can still be taboo—or at least something that’s only talked about reluctantly. What can HR do to help? Download our latest guide to learn the 4 ways you can support the mental health of your employees and identify warning signs of burnout.

Medical Marijuana in the Workplace

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Across Canada, the conversation around marijuana in the workplace has been heating up. Legislation is loosening. Social perceptions are shifting. And an increasing number of companies are extending their group benefits coverage to include medical cannabis products. Yet finding accurate information about managing medical marijuana at work is still a challenge for employers.

How Eyecarrot improved their employee experience with Collage

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Eyecarrot is a Canadian startup on a unique mission. They’re using mobile platforms and user-friendly tech to advance human vision performance. When it came to their fast-growing team, the company knew they’d need the same technology to ensure smooth scaling and a great employee experience. We spoke with founder Adam Cigielski to find out how Collage’s cloud-based HR helped Eyecarrot bring their tech values and employee experience back into focus. _.

How to grow your startup with a great company career page

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SnapTravel is a high-growth startup looking to double its team within the year. In this article, we asked Talent Acquisition Manager Brett Reed how they re-designed their company career page to hit those ambitious growth goals. Read on to learn: How to set recruiting goals. What candidates look for on a career page. Top career page examples . What to include on your company career page. How to build diversity and inclusion into your hiring process.

Less Fad, More Philosophy

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Cerys Cook is the Director of People and Culture at The PUR Company , the creators of the #1 selling aspartame-free gum and mints in the world. Not only is PUR kicking aspartame, Cerys is kicking the notion that going to HR is anything like going to the principal’s office. We had the opportunity to interview her to find out how and why she does what she does. __. Cerys Cook isn’t afraid to tell it like it is.

The research-backed wisdom of taking breaks at work

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Call it the busy trap, virtual hamster wheel, or just plain workaholism. Either way, our inability to take breaks from work is working against us. We turned to science to find out why stopping work is necessary to getting any work done. By Jenny Aitken. _. Take a break” is the kind of advice that’s easy to give, yet irrationally hard to take. We’re quick to dish it out—to friends, partners, even coworkers who share the same desk and deadlines.

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The Role of Human Resources in Workplace Safety

While it may seem obvious to say that safety is important for any company to embrace, making it a priority as an HR representative will not only be beneficial to your employees but to your bottom line too. Download this whitepaper to learn more!

5 Videos on Building an Authentic Company Culture

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In startups and larger organizations alike, there’s a misconception that employee perks and company culture are one and the same. Both are important for employee engagement and retention. Both can help to attract new hires and differentiate you from the competition–but there is an important difference. Your company culture is determined by what your company stands for and how you treat customers and employees.

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An easy Linkedin hack to reduce bias in recruiting

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This year’s news cycle has been full of reminders that the tech industry has a diversity problem. Women and minorities are underrepresented in tech and leadership roles. They are also more likely to face discrimination, harassment, and the hot mess James Damore’s Google ‘Manifesto’ has created. Tech’s diversity problem is complex and many-layered, and there isn’t just one way to address or help solve it.

Can we stop employees from speaking other languages at work?

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Brett Reed is the passionate Talent + People leader at SnapTravel. With years of international and tech recruitment under his belt, Brett is among the best at finding bright, passionate people from around the world and making sure they have everything they need to get their best work done. Previously, Brett gave us the inside scoop on how he redesigned SnapTravel’s career page to more than double their growth. Here, he offers sound advice on speaking other languages at work.

I accidentally yelled at a new employee. How can I make amends?

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Jane Watson is the Head of People at Actionable.co and the influential voice behind Talent Vanguard, a must-read HR blog. With more than 15 years in the field, Jane brings curiosity, thoughtfulness, candor to modern people management. Here, she tackles a manager’s dilemma for our HR advice column, Good Question. Have a question about your workplace? Submit it here. __. Q: I’ve been under a lot of pressure at work lately.

Five Reasons Leaders Invest in Language Training

Communication is the lifeforce of any company. Without it, productivity, employee happiness, and ultimately your business suffers. Investing in language learning better positions global business leaders to see gains in organizational effectiveness as a result.

5 Ways to Rethink your Recruitment Process

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When was the last time you thought about your recruitment process? Like, really thought about it. Not when you’re in the middle of an interview, wondering if your questions are ‘structured’ enough. Not while you frantically flip between emails and spreadsheets looking for a candidate’s reference list. And certainly not when a new vacancy opens up at your company—that position needs to be filled ASAP. You don’t have time to think about hiring funnels!

How to evaluate HR software

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As the HR software sector becomes more crowded, it’s getting harder to evaluate which HR platform—or platforms—will bring the most value to your organization. Even if you know what you want, the researching, sorting, and demos can take weeks and leave you more stressed and confused than when you started. So how do you evaluate HR software to make the best decision for your company?

What’s the real difference between corporate and startup HR?

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Meet Sneha (right) and Shalaka (left). One works for Canadian mega-brand Shoppers Drug Mart. The other is employee #7 at foodora Canada, a startup success story two years in the making. …And did we mention that they’re sisters? After a chance encounter at DisruptHR Toronto, we sat down with Sneha and Shalaka to talk about modern HR and the unique challenges of working in corporate versus a startup. __ _.

HSA vs. FSA vs. WSA: Which is Best For Your Employees?

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“Fast, good, or cheap – pick two” is a common mantra in business, marketing, and many other areas of life. But it doesn’t have to apply to employee benefits. Employee spending accounts, including HSA or FSA options, are a hot topic in employee compensation right now precisely for their ‘golden trifecta’: flexibility, affordability, and ease-of-use. Two current trends are bringing employee spending accounts to employers’ attention.

2021 Recruitment Strategies: Work Smarter Not Harder

Hours spent sourcing. Constantly checking different recruiting channels. Sifting through a sea of resumes. There’s no denying that the current hiring landscape is fragmented, complex, and full of frustrations. As you plan for 2021, take a moment to reflect on your current strategies and evaluate how you can work smarter, not harder in the new year. Download our guide where we break down different stages of the recruitment journey—and share several potential paths to hiring success.

Making Sense of New Hire Documents

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Job offers and employment contracts are among the most important documents in your HR toolkit. They are the prerequisite of any employment relationship, and nearly every business has to refer back to them at some point to make good on a promise or to resolve a dispute. In both cases, misunderstandings or ambiguity can cost employers tens of thousands of dollars. Employment contracts carry significant weight for startups in particular.

Why Collage HR has The Disruptors Talking

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Can HR be disruptive? Bruce Croxon, former Dragon’s Den investor and host of BNN’s The Disruptors, thinks so. Last week, Bruce and co-host Amber Kanwar discussed the need for disruption in the HR and benefits space in a special segment on Collage. Watch the full clip below: Getting people benefits as an entrepreneur can be a real pain – there’s definitely a need for this. Bruce Croxon on Collage. Trouble seeing the video? Disable AdBlock for the best viewing experience.

7 Ways to Cut Group Benefits Costs

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Group benefits have never been more important to employees. Access to health care can increase job satisfaction and productivity, and today, 77% of Canadians believe they are entitled to employer-sponsored benefits. At the same time, Canadian health care costs are rising even higher in 2017. This leaves employers in a difficult situation. Should they continue to offer group benefits knowing the costs will only increase? Or do they risk cutting back and facing employee resentment and backlash?

How should I approach an employee who takes way too many breaks?

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This week, Collage’s very own Sophia Jaffer, CHRP, takes on Good Question. As our company’s very first hire (!!), she has played an invaluable role in shaping our product and our culture. Equal parts HR and client service, Sophia brings a balanced perspective no matter how challenging the situation. Here, she applies her signature level-headed approach to help one of our readers confront an absentee employee. Do you have your own workplace question? Submit it anonymously here. __.

The Pro’s Guide To Getting The Best ROI From Your New LMS

You need a Learning Management System when your courses and training programs need to be accessible online. Quickly build the perfect business case and easily determine which LMS will provide the best return on investment you need with this how-to eBook!

Highlights from Ontario’s New Labour Law Review (Bill 148)

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Last updated January 4th, 2018. Rumours and debates about Ontario’s changing labour laws have been swirling since the Liberal government announced plans to ‘overhaul’ employment legislation for the first time in nearly 30 years. Today, we finally have a clearer picture of what to expect.

Catherine Graham on protecting her people

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Catherine Graham is the President of RIGHTSLEEVE and CEO of commonsku, two successful Toronto-based companies shaping the promotional products industry. Prior to her entrepreneurial undertakings, Catherine earned her MBA and worked as a management consultant for Fortune 100 companies. She has been published in The Globe and Mail and National Post and has spoken for the W100 Idea Exchange for Canada’s top female entrepreneurs, among other great initiatives.

Workplace Blitz!

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Recent inspection blitzes conducted by the Ministry of Labour have identified the most common—and most costly—compliance violations made by Ontario businesses. Here, we break down four key lessons that can help protect your business and your people. __. People dropping into your office unannounced isn’t usually a big deal—unless they’re from the Ministry of Labour, that is. Ontario employers have recently been the target of ‘inspection blitzes.’

Building Trust in Business

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Trust is a deeply human need, but it doesn’t always translate well in the workplace. Just ask Anastasia Dimitradou, PhD and head researcher at Toronto-based communications firm Aegis. She’s traveled Europe and North America studying how companies earn and build trust, and how trusting relationships—or a lack thereof—can impact the bottom line. Trust is an elusive concept,” she explains. “It’s It’s very difficult to define.

Use Chaos to Build a Stronger Organization

Speaker: Stacey Harris, Chief Research Officer & Managing Partner at Sapient Insights Group

As we look to tomorrow, it is time to ask ourselves what lessons have we learned and how do we create flexible organizations that can survive what the future holds. Stacey Harris, Chief Research Officer for Sapient Insights Group, will share insights, data, and tools that are helping organizations adapt and even thrive in this difficult environment. She’ll discuss the emerging trends in the Learning technology market, and how these exciting new approaches to creating micro, adaptive, and personalized content is changing the face of workforce development while creating strong connections to business outcomes.

Mastering Employee Engagement Surveys

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This article includes a free employee engagement survey template. To access it, simply open the link and click “make a copy.” ” by Jessica Collins, CHRL. The results are in: Employee engagement drives work performance. Engaged employees work harder and smarter. They stick around longer, refer new people, and help to grow your business. Best of all, engaged employees create a virtuous circle where they encourage and uplift other employees to be more engaged, too.

The Short Guide to Hiring Bilingual Employees

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By Tatiana Morand. The demand for bilingual employees has more than doubled in recent years—and not just in the customer-facing roles you’d expect. “We’re We’re seeing this especially with software companies who have a strong multilingual component, such as where the product itself is available in multiple languages,” says Jarett MacLeod, CHRP and talent acquisition specialist. But finding this talent is a challenge, especially if your hiring manager doesn’t speak the language.

How to Manage Remote Work Employees

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Whether they’re at a nearby café or on another continent, remote work employees can feel light-years apart. We spoke with two Canadian HR experts managing employees from South Africa to San Francisco to learn their best practices for keeping everyone on the same page. By Jillian S Wood. __. Working remotely isn’t just a millennial fad or phenomenon reserved for tech startups. It’s a global trend.

Letter from the Editor

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At Collage, we believe that the Canadian workplace is fundamentally changing. From the death of the 9-to-5 to the rise of Chief Happiness Officers, work just isn’t what it used to be. Some of these challenges aren’t exactly new. Others, however, would have been hard to imagine just a few years ago: Is AI creating or threatening new jobs? What does the gig economy mean for recruiters? And is paw-rental leave really a thing?

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Making something people want isn’t good enough

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By Elijah Moore. You’ve probably heard of Y Combinator. You’ve probably also heard their motto: Make Something People Want. The phrase is written in the footer of YC’s website. The motto pops up frequently in Paul Graham’s essays — most prominently in the essay titled ‘Be Good’. I haven’t attended Y Combinator, but I suspect that this concept is repeatedly drilled into the minds of the budding entrepreneurs during the program. Make something people want’ seems like painfully simple advice.

6 Small Habits to Seriously Improve your HR

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The New Year brings with it the promise of fresh beginnings. Whether it’s a personal resolution or a #NewYearNewMe pledge, January somehow seems like the right time to commit to bold change. Yet as we tend to learn right around mid-March, bold change doesn’t come easy. As much as we all want to believe in life hacks and quick wins, the best path to long-term change is slow, simple and boring.

Who makes the final hiring decision: HR or the CEO?

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Jacqueline English is a modern HR consultant with over 20 years of experience building foundational HR programs and strategies. Instead of band-aid solutions, she believes in helping small to midsize companies create self-sustaining programs that have a lasting, positive impact on her clients’ business and their people. In this edition of Good Question , she shares why consistency, credibility, and integrity are critical to the startup hiring process.

An easier way to recruit, hire, and grow your team

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Business owners love to hate hiring. Growth equals success, (congrats!) but it also means putting in the time, money, and emotional investment to find the right person for their team. In terms of time, we know the drill : there’s recruiting, screening, interviewing, background checks, references, feedback, offers, more interviews…and if all goes well, onboarding a brand new hire to your team. Money-wise, there are distressing stats.

Free Webinar: How To Create A 100% Virtual Onboarding Experience

Speaker: David Secunda, CEO, WorkBright

Are you struggling with virtual onboarding? Whether you are making the switch to remote work or biding your time until you can get back to the office – you need a solution that works. Check out our webinar on November 12th at 1 PM E.T. for more information.