PoliteMail

JANUARY 10, 2024

Think of your year-end communications benchmarks like a holiday baking competition. You want to create the most delicious holiday dessert every employee wants a bite of. To kick off your benchmarking project, assess the holiday treats (internal communications) your communications team served your employee audiences last year. Did they achieve above-average attention rates by serving irresistibly soft and warm chocolate chip cookies (interesting and concise internal news and announcements)?

Benchmarking 59

Benchmarking Assessment Software Planning Tools Metrics 59

PoliteMail

DECEMBER 21, 2023

Data shows that employees are reading less while video consumption is rising. Here’s how to use these trends to advance your internal communications programs. Since 65% of people are visual learners , incorporating video in your internal communications not only aids employee understanding and retention but also helps build personal connections. Here are a few more benefits: The dynamic nature of video can help capture and hold employee attention; Videos can make complex information more digestib

Background screening 59

Background screening HR Software Strategy Productivity 59

PoliteMail

DECEMBER 15, 2023

Employers understand that employee engagement does not mean employee happiness, so in 2024 they are all about perfecting the employee experience to retain talent and strengthen teams. In this article, we’ll delve into the latest trends centered around the employee experience and highlight key tools and strategies that internal communications teams are leveraging to efficiently connect with employees across their organizations.

Employee Engagement 59

Employee Engagement Planning Tools Trends Survey 59

PoliteMail

DECEMBER 4, 2023

Transforming employees into internal advocates — and passionate brand ambassadors — is a strategic investment that pays off in the long run, often in lower employee turnover, more employee referrals, and better Glassdoor reviews. Research consistently shows engaged employees contribute to brand success. Gallup’s Q12 employee engagement assessment found that employee engagement predicts key performance outcomes , including customer loyalty and profitability, and “…the strong correlati

Assessment Software 59

Assessment Software HR Software Career Development Case Study 59

PoliteMail

NOVEMBER 29, 2023

When it comes to understanding employee engagement and satisfaction, Voice of Employee (VoE) data takes center stage. Capturing the thoughts, emotions and experiences of your workforce can uncover insights that shed light on factors that influence their commitment to productivity. The truth lies in the alignment between company culture and employee expectations.

Data 59

Data Metrics Productivity HR Software 59

PoliteMail

NOVEMBER 13, 2023

Picture this: You’re in an office where messages fly faster than you can blink, where virtual reality meetings are the new coffee breaks, and feedback feels more like a friendly chat than a daunting form. This is the new pace of office communication: swift and seamless. Tools and platforms are evolving, making it easier for teams to connect and collaborate.

HR Software 52

HR Software Onboarding Software Compliance Training Video Recruiting 52

PoliteMail

NOVEMBER 9, 2023

“No one wants to work nowadays” is a myth. Data shows that there’s much more to the story. When it comes to understanding employee engagement and satisfaction, Voice of Employee (VoE) data takes center stage. Capturing the thoughts, emotions and experiences of your workforce can uncover insights that shed light on factors that influence their commitment to productivity.

Onboarding Software 59

Onboarding Software Interview Software HR Software Data 59

PoliteMail

NOVEMBER 8, 2023

With increased personal and family obligations, preparation and travel logistics, and unpredictable circumstances like winter weather, employee engagement often takes a dip during the holiday season. Consider these six strategies to help keep your employees engaged as the holidays roll around. Promote wellness initiatives. Although holidays can be exciting and joyous for many, the festive season adds additional stress to your employees’ lives.

Employee Engagement 59

Employee Engagement Planning Tools Workday Employee Appreciation 59

PoliteMail

OCTOBER 17, 2023

Internal communications are strategically important for every organization, and recent research published in the Public Relations Review discovered internal comms can lead to positive organizational outcomes like better employee engagement. If you want to make your internal comms more engaging, consider how to leverage design beyond a compelling headline.

Background screening 59

Background screening Guidelines Metrics Trends 59

PoliteMail

OCTOBER 5, 2023

For internal communicators, employee engagement remains a primary goal yet an elusive concept. Many communicators turn to surveys to get a pulse on employee sentiment and engagement. Other organizations prioritize one metric like Employee Net Promoter Score (eNPS). While these can be valuable tools, they have their limitations. According to a recent report by Gartner ®, “But a single metric cannot fully convey whether your enterprise provides an environment in which employees feel positive abo

Employee Engagement 59

Employee Engagement Survey Assessment Software Interview Software 59

PoliteMail

SEPTEMBER 27, 2023

In a world where nearly 350 billion emails are sent daily, how can yours compete, stand out, and be read? Here are three best practices to help you increase readership and drive meaningful engagement. Write short, straightforward subject lines. The subject line either captures someone’s attention or gets ignored. When writing a subject line, keep it short and compelling and opt for simplicity over creativity.

Benchmarking 59

Benchmarking Data Survey Metrics 59

PoliteMail

SEPTEMBER 20, 2023

You’ve likely heard of communications measurement and metrics, most likely in terms of open rates, page views, and clicks. How do reach, readership and engagement metrics differ? How are these defined, what is the math, why does each metric matter, and how do you use these metrics to improve your internal comms strategy? Let’s dive right in. Communications Reach What is Reach?

Compliance Training 59

Compliance Training Metrics Assessment Software Benchmarking 59

PoliteMail

SEPTEMBER 11, 2023

Bridging the Gap: The Importance of Unified Internal Communication in Your Organization When organizations communicate effectively, they foster a spirit of collaboration, alignment, and a shared sense of purpose that can drastically improve engagement, productivity, and overall organizational success. But how do organizations communicate better, unite their teams, and eliminate inefficiencies and missed opportunities?

HR Software 59

HR Software Metrics Data Policies 59

PoliteMail

SEPTEMBER 6, 2023

How will companies use generative artificial intelligence (AI) tools for internal communications? In one sentence, ChatGPT says, “Companies can utilize generative artificial intelligence to automate content creation, personalize communication, and foster cross-functional collaboration in their internal communication strategies.” But what does this look like in practice?

Planning Tools 59

Planning Tools Compliance Training Corporate Strategy Tools 59

PoliteMail

AUGUST 23, 2023

Why do so many organizations struggle to create and maintain an effective internal communications strategy? In some cases, it’s simply a lack of priority. Leadership may not see the critical role that strategic communications can play in aligning teams, increasing productivity, and achieving organizational success. In other cases, leadership may simply not have the time, resources, or expertise to build an effective communications strategy.

Data 52

Data Strategy Benchmarking Planning Tools 52

PoliteMail

AUGUST 17, 2023

4 ways to navigate digital etiquette at work Technology has transformed how we interact with colleagues and customers, from emails to Teams messages to video calls. As an internal communicator, what does digital etiquette look like in today’s workplace? Our increased reliance on digital comms requires us to create and follow effective and respectful internal communication guidelines.

ATS 52

ATS Guidelines Meeting Tools 52

PoliteMail

AUGUST 15, 2023

First Things First: Why Does Storytelling Work? Facts matter. The trouble is that facts are impersonal—they lack the emotional “hook” that leads to memory formation and retention. Stories, on the other hand, are emotionally charged. And when people feel emotionally engaged with a story, they remember it. Stories also tap into universal human themes and provide context that people understand and connect with.

How To 52

How To Guidelines Survey Groups 52

PoliteMail

AUGUST 10, 2023

Despite the wolf crying, email remains the top channel for enterprise internal communicators Despite an ongoing conversation around email’s demise — and a plethora of new messaging platforms and collaboration tools — email continues to demonstrate its unmatched effectiveness and versatility in the workplace. A recent Ragan survey of enterprise communications professionals identified email as the most used and effective communications channel, with 74% of respondents marking email as their go-to

Onboarding Software 52

Onboarding Software Retention and Turnover Analytics Metrics 52

PoliteMail

JULY 13, 2023

What’s a reasonable email readership rate? Compared to what? Benchmarking compares an organization’s performance — using metrics and key performance indicators (KPIs) – to standardized data from the historical performance within your own company or other companies within your industry. Executives commonly use benchmarking to evaluate their business’s financial and operational performance against their peers.

Benchmarking 52

Benchmarking Assessment Software Planning Tools Retention and Turnover 52

PoliteMail

JUNE 30, 2023

Employee engagement describes the relationship between an organization and its employees. It measures employees’ mental and emotional connection to their work, team, and the organization. While an engaged employee has a positive attitude toward their work and employer — leading to strong job performance — a disengaged employee’s negative attitude can lead to costly coasting or actively damage the organization.

ATS 94

ATS Employee Engagement Study HR Software 94

PoliteMail

JUNE 7, 2023

Perhaps it’s no secret internal communications play a central role in employee engagement. In addition to keeping employees informed, internal comms help organizations connect with their employees while fostering a sense of community and belonging. Here are three ways that internal communications can better promote employee engagement. Build trust. When employees trust that their employer is truthful and transparent, they are more likely to be engaged and committed to their work.

Employee Engagement 99

Employee Engagement Retention and Turnover Employee Recognition Planning Tools 99

PoliteMail

JUNE 2, 2023

Employees are feeling overwhelmed and overloaded. But why? According to a recent report by Gartner® , twenty-seven percent of employees and 38% of managers feel overloaded by information. Twenty-three percent of employees – and more strikingly – nearly 32% of managers – report experiencing a high information burden. 1 The reasons for this are clear enough.

HR Software 52

HR Software Productivity Tools Groups 52

PoliteMail

MAY 10, 2023

Employee well-being is essential to the success of an organization. Employees who feel valued are more productive, engaged, and motivated. Unfortunately, Gartner finds that while 82% of employees want to be viewed by their organization as a person and not just an employee, only 45% believe they’re seen this way. Employees may become disengaged if a company neglects their well-being and sometimes silently quit their jobs.

Wellness 75

Wellness Bonuses and Incentives Employee Recognition Recruiting Software 75

PoliteMail

APRIL 19, 2023

Solving Communication Overload for Employees More than 70% of workers say that the amount of communication they receive makes it hard to get any work done. Recent Gartner research (1) indicates that 38% of managers feel overloaded by information. Digital tools have made communications faster, easier, less intentional, and more numerous. Yet communications overload is not caused as much by volume but rather by the burden of sorting through and processing repetitive and irrelevant messaging.

HR Software 85

HR Software Tools Training Compliance Training 85

PoliteMail

APRIL 17, 2023

We know emotions drive behavior, so what do great managers have in common? You might answer “productivity,” but how does that highly productive team behavior occur? The most effective leaders and managers possess emotional intelligence. Also known as EQ, emotional intelligence is the ability to recognize, understand, and manage the emotions of others and your own.

Productivity 52

Productivity Company How To Recruiting Software 52

PoliteMail

MARCH 20, 2023

Accenture reports that 83% of employees view the hybrid work model (i.e., working remotely 25-75% of the time) as optimal. A recent emergence, understanding the unique benefits and challenges of the hybrid model, and particularly how hybrid employees may struggle, is critical for many organizations. Five commonly cited pain points for hybrid workers are building and maintaining social connections, integrating into company culture, effectively contributing to meetings, collaborating with their te

Background screening 105

Background screening Time and Attendance Meeting Planning Tools 105

PoliteMail

FEBRUARY 27, 2023

It’s no secret that the pandemic changed how organizations operate. Many corporate employees shifted from suits to pajamas, in-person to virtual meetings, and in-office to hybrid or fully remote. Sounds great, right? Yes and no.  Remote and hybrid working models are attractive, but lack of visibility, unique time zones, and continuous distractions make it harder for leadership to maintain quality control.

Productivity 52

Productivity Metrics Assessment Software Planning Tools 52

PoliteMail

FEBRUARY 23, 2023

If you want a message to grab an employee’s attention, you must understand who you’re trying to reach and why the content matters to them. While the news might apply to a broad audience, a generic headline or subject line will not. Often this means rewriting or editing emails and tailoring subject lines, headlines, and calls to action to specific audiences.

Onboarding Software 52

Onboarding Software HR Software Workday Data 52

PoliteMail

FEBRUARY 8, 2023

As an internal communicator, you play a significant role in fostering employee engagement. But your success largely relies on one thing: Your ability to engage employees with your messaging content. How can you better understand your internal audiences, their preferred communication channels (and content), and what motivates them to engage? First, consider the diversity of the audience you are trying to reach.

HR Software 52

HR Software How To Data Diversity 52

PoliteMail

JANUARY 19, 2023

A 2021 Gallup report found that almost 80 percent of employees are actively disengaged when they work.  That’s four out of five people! Furthermore, since most employees are non-desk workers, they’re the ones who make up most of the above number. Non-desk workers generally don’t have a corporate device, aren’t included in the company directory, and lack a corporate email address, making it easy for these people to feel out of the loop.

Onboarding Software 59

Onboarding Software Hiring Software Assessment Software HR Software 59

PoliteMail

JANUARY 11, 2023

Are you looking to attend an internal comms or HR event in 2023? We’ve rounded up ten of our favorite national and international conferences! If you communicate on behalf of an organization, these events provide excellent learning and networking opportunities — helping you take your career and company to the next level. WorkHuman Live — San Diego, April 17-20.

HR Software 59

HR Software Conference Compliance Training Employee Engagement 59

PoliteMail

DECEMBER 14, 2022

As we approach the busy holiday season, it’s time to recognize our employees’ desire to balance work and life and the additional pressures that come during this time of year – from family get-togethers to work parties to everyday tasks like grocery shopping for a celebration. Personal obligations tend to pile up. To help keep employees engaged despite competing priorities, here are seven ways to modify your communications strategy and tactics to positively impact your organization.

Employee Engagement 52

Employee Engagement Time and Attendance HR Software Meeting 52

PoliteMail

DECEMBER 6, 2022

When employees feel heard at work, good things happen. Research by The Workforce Institute at UKG revealed that highly engaged employees are three times more likely to feel listened to at their workplace (92%) than highly disengaged employees (just 30%). And feeling listened to affects the company’s financial performance, too. But conducting engagement surveys and asking for employee feedback isn’t enough.

UKG 59

UKG Survey Planning Tools Employee Engagement 59

PoliteMail

NOVEMBER 10, 2022

Trying to predict the future of the workplace is tricky, especially considering what the last two years have brought us. But common sense and research both suggest remote is here to stay. In fact, recent surveys gathered by McKinsey report that employers now offer 58 percent of Americans the opportunity to work from home at least one day per week. Another 35 percent of respondents report that they no longer have to commute to the office at all.

Onboarding Software 72

Onboarding Software Trends Analysis Onboarding 72

PoliteMail

NOVEMBER 9, 2022

Whether you’re gearing up for open enrollment or a social event, motivating employees to participate can be challenging, especially since 90 percent of employees say they would prefer a bonus or extra vacation days to a holiday party. How can you increase enrollment, participation, and registration rates? Identify and minimize barriers to participation.

Planning Tools 52

Planning Tools Case Study Study Groups 52

PoliteMail

OCTOBER 24, 2022

Reaching and engaging a distributed workforce with critical internal communications can be challenging. Whether you’re communicating leadership directives, company news, policies, procedures, or benefits, reaching the right employees in the right channel at the right time requires a well-planned strategy and effective tools. Improving the messaging flow requires an optimized multi-channel internal comms approach.

Planning Tools 45

Planning Tools Strategy HR Software Tools 45

PoliteMail

SEPTEMBER 26, 2022

There’s a lot to say about communications measurement and metrics. We’ve shared about industry benchmarks — how to use them strategically, the metrics that matter to leadership , and how to gain buy-in with data-backed communications. Unfortunately, the metrics communicators use are not often the metrics executive leaders find valuable or informative.

Metrics 59

Metrics Benchmarking Immedis Data 59