Email Etiquette Techniques During Covid-19


From the way we start an email to how personal we make it, there is an appropriate way to write a business email that gets your message across while not offending your recipient. Especially during Covid-19, it’s hard to understand what struggles your team members are going through on their side. .

3 Vital 2020 Internal Communication Trends You Need to Know


Are you keeping up with internal communication trends? Of course the basics of communications never changes, we seek to gain the attention of an audience with a relevant message they will engage with.

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How to Improve Employee Health at Work


How to Improve Employee Health at Work. Employee wellness should be the top priority for all employers. The health and happiness of employees can affect the productivity and success of a company. However, many offices neglect or overlook the importance of a healthy workplace environment.

Internal Marketing: What It Can Do For You


We often see marketing as an outward-facing function that is used to promote products, services and brand experience to our customers.

Use Chaos to Build a Stronger Organization

Speaker: Stacey Harris, Chief Research Officer & Managing Partner at Sapient Insights Group

As we look to tomorrow, it is time to ask ourselves what lessons have we learned and how do we create flexible organizations that can survive what the future holds. Stacey Harris, Chief Research Officer for Sapient Insights Group, will share insights, data, and tools that are helping organizations adapt and even thrive in this difficult environment. She’ll discuss the emerging trends in the Learning technology market, and how these exciting new approaches to creating micro, adaptive, and personalized content is changing the face of workforce development while creating strong connections to business outcomes.

Telephone vs. Email: How to Know Which to Use


With many of us now working from home due to social distancing, employees have had to rely on different mediums in order to communicate with their coworkers. These communication tacts range from video chats, emails, and in some cases phone conversations. However, talking on the phone is a skill that way too many of us have lost. While it may be easier sometimes to use digital forms of communication to contact someone, there are still plenty of benefits to making phone calls.

Coronavirus Update


Obviously, the need for high volume, accurately targeted, and accurately measured communications is critical right now. We’re here to help. · Unlimited internal sending volumes for March & April 2020. We are actively monitoring servers and have seen the spike in communications volume. Effective today, existing customers are entitled to unlimited user and send volume licensing for the next two months. Send as much as you need, from as many senders as you need.

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Death of the Office


The empire of the office has triumphed over modern professional life. The dimensions are awesome, in the hundreds of millions, on every nation on Earth, dominating the skylines of our cities are no longer cathedrals but multi-story vats filled with workers. Offices delineate the lives of hardworking citizens who will spend more waking hours with colleagues than with your husband or wife, lover or children. Or used to.

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Internal Marketing and Why It’s Critical to Employee Experience


Organizations and business leaders struggle to identify new ways of growing the business. Whether its innovating a new product, improving customer satisfaction scores, scaling production or enhancing brand visibility — it all starts with where the problem started – unmotivated employees. Especially in a tight labor market, attracting, engaging and retaining talent is a top priority. On the flip side, pay is no longer the only incentive that employees find attractive.

6 Tips for Better Remote Employee Engagement


If you’ve ever spent a chunk of time working from home, you know that while there are plenty of upsides (No commute!), there are some lonely downsides, too. One of those downsides can be a persistent feeling of being disconnected from co-workers and the organization at large. The sense that one is out of the loop or missing important work gatherings may lead remote employees, contractors or even other field and non-desk employees to become disengaged.

How Businesses are Managing the New Reality of Work: A Paycor Survey

We wanted to know how COVID-19 impacted businesses and their workforces. Did they need government funds? How many workers did they layoff or furlough? Are employees working from home now? How’s team morale? And perhaps most importantly, what are their plans for the future? This guide offers a pretty good idea of how business leaders are feeling, what keeps them up at night, and what approaches they’re taking to solve problems. Download the guide to see all the survey results and where your organization might stand comparatively.

Segmenting Open Enrollment Communications Based on Career & Life Stages


Segmenting Open Enrollment Communications Based on Career & Life Stages. At PoliteMail, we frequently discuss how internal communicators can segment email lists based on employee demographics, but this strategy isn’t just applicable to day-to-day employee communications—it’s also critical for internal communicators, in collaboration with HR, to thoughtfully write and distribute tailored benefits communications.

Pre-Open Enrollment Communication Plan


It’s no surprise: Benefits are integral to employee attraction and retention—especially in today’s competitive job market. . One study reports that, “56 percent of U.S. adults with employer-sponsored health benefits said that whether or not they like their health coverage is a key factor in deciding to stay at their current job.” . This makes effective internal HR employee benefits communications essential.

Microsoft Bans Slack: Alternative Tools for Modern Workplace Collaboration


Citing security concerns, Microsoft recently banned the use of Slack and oth er popular tools like Grammarly , adding to its internal list of “prohibited and discouraged” software, GeekWire recently reported. Google Docs also made the “discouraged” list. Although Microsoft and Slack are competitors, rivalry is not Microsoft’s main concern. The leading rationale to ban Slack and Google Docs is IT security, and ultimately, the need to protect Microsoft’s intellectual property.

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4 Steps to Align Communications with Leadership and Business Strategy


Corporate communications results are, to a large degree, dependent on the opinions and expectations that leadership holds towards the communications function and its contribution to organizational objectives. Perhaps you’ve heard employees complain they have no clear understanding of how they fit into the company’s business strategy or what is expected of them.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Guidelines for Writing an Effective Internal Communications Survey


And the Survey Says… Are your internal communications programs successful? To find out, you can utilize quantitative measurement tools to gauge analytics such as attention and engagement rates, but to probe the minds of your audience, you may need to dive into the qualitative-side of things by creating an internal communications survey. Before you write a single question, first identify what you plan to do with the results.

The Trouble with Using Email Marketing Tools for Internal Email Campaigns


Marketers use external email marketing software like Marketo, MailChimp or Drip to communicate with customers and prospects and generate revenue. When internal communicators seek email engagement metrics, they often turn to the same software their marketing team already uses. If it works for customers, it works for employees, right? Not necessarily. External email marketing software isn’t ideal for internal email campaigns.

How to Gain More Clicks by Crafting More Compelling Calls to Action


Direct marketers invest a lot of time, effort and response testing on producing effective calls-to-action (CTA), as they know better CTA’s will increase sales. Internal marketers can benefit from these lessons – if you want higher response rates to your employee email broadcasts, you need to write CTAs which inspire employees to take action. Here’s how. Begin with the objective.

What’s New in SharePoint 2019 for end users?


SharePoint 2019 is a major overhaul over its predecessor (SharePoint 2016), and what makes it truly special is the way Microsoft has envisioned it for a richer and more intuitive end user experience. Here are the key highlights from the new release: 1. Modern user experiences across devices to transform business collaboration.

Benefits benchmarking data for better employee and organizational wellbeing

Recognize your strengths and identify opportunities to retain valuable employees, increase employee engagement and achieve organizational goals. See where you stand against trends informed by nearly 4,000 employers and face your future with confidence.

When Email Beats Chat


4 Scenarios When You Should Use Internal Email Instead of Workplace Chat Apps. In the past five years, workplace messaging platforms (also referred to as chat apps) have become increasingly popular. In fact, messaging platforms have acquired millions of active daily users in the past five years. In addition to traditional email, many businesses use workplace chat apps like Microsoft Teams, Slack and Flock for internal communications.

4 Internal Communication Trends to Plan for in 2019


Change happens. One thing internal communications teams can be assured of as we forge ahead into the new year is more change is coming. While it’s impossible to predict everything that’s coming to the world of communications in 2019, we can look back at the trends and innovations of recent years and see signs of what’s to come. Here we will make some educated guesses about the next 12 months in the areas of internal communications, company culture and employee engagement.

Automating Onboarding


If you want to make a good first impression, thoughtful onboarding is essential. To set new employees up for success, they need access to information, assistance understanding policies and procedures and help completing their paperwork. Onboarding is the perfect case for email automation.

How to present insights, not data


Internal communicators know measuring their efforts is a vital component of a disciplined communications team, and while measuring can be a challenge in itself, the next step toward extracting accurate conclusions and actionable insights from measurement data is still a mystery to many. According to research conducted by W20 , most measurement efforts “pull basic engagement data about channels and viewership but isn’t as actionable for communications improvement, yet.”

How to Elevate Employee Voice to Guide a Culture Transformation

2020’s boldest people leaders are building and living core values along with their employees. Elevating Employee Voice engages an organization’s “collective hearts and habits” to drive transformation at scale. It connects every individual, manager and team in an authentic dialogue to create shared alignment, ownership and trust in the path ahead.

6 ways senior executives can improve communications with employees


Communicating with employees is an increasingly vital role for top executives in organizations of all sizes. The problem is not all senior leaders recognize this. While executives often take an active role in external communications with the media and business communities, they tend to delegate internal communications or underestimate the value of having professional communications advisors for this activity.

Keep Remote Employees Engaged With Strategic Internal Communications


According to Gallup, 43 percent of American employees work remotely at least some of the time. As the workforce becomes increasingly dispersed, internal communicators need to adjust accordingly. How can you keep remote employees engaged, involved and connected to your company? Taylor Morrison, a homebuilding company with 1800 dispersed employees, determined effective communications strategies by tracking recipient behavior using PoliteMail.

The right way to conduct A/B testing


Remember science class? If you did any sort of basic scientific testing in the lab, odds are you’ve already conducted an A/B test. You just didn’t call it that. Any experiment with one or more test groups and a control group is in effect an A/B test; the purpose is to observe and measure the difference in the effect. Most often you’ll hear about A/B testing of marketing and advertising campaigns or for testing effectiveness of alternate webpage designs.

How to Communicate About Benefits So Employees Feel Informed


Only 2.9 percent of employees report a “very high” understanding of their benefits, according to a survey conducted by the International Foundation of Employee Benefits Plans. Whether employees don’t understand the communication materials or don’t see value in the benefits their employer provides, trying to understand plans can be confusing, stressful and frustrating. Luckily, as a communications professional, you can provide quality education to help employees feel supported and informed.

Group Demonstration Webinar: 100% Remote New Employee Onboarding

Speaker: David Secunda, CEO, WorkBright

Companies are looking to adjust their new hire onboarding to accommodate unique ‘social distancing’ challenges like securely collecting personally identifiable information and understanding new compliance regulations like Form I-9 verification. Join Workbright on Thursday, August 27th, to get a first-hand look at how a 100% remote onboarding process works using their system. They'll cover a few of the new COVID-19 related legislation changes and how they can be easily facilitated with their platform.

PoliteMail Awarded “Great Place to Work”


Happy employees mean everything. It boils down to having a supportive culture that puts employees first. While much has been made about achieving a positive “employee experience” only a few organizations are fortunate enough to claim a 94% success rate – that’s the number awarded to PoliteMail based on a survey of our employees conducted by the Great Place to Work Institute. “

Pilot Groups or Sandboxes: Which Is Better for Your Implementation

HR Bartender

It’s always a good idea when we’re creating change or implementing something new to make every attempt to mitigate our mistakes. In software development, many organizations use a process called agile to do that. Agile is when a larger process is broken down into smaller steps or milestones.

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The Future of Talent Management

HR Bartender

When I worked in an office environment, I tried to spend a lot of time walking around. It was a great opportunity to be visible and chat with employees. It also got me into the habit of always having a notebook with me. Employees would ask questions and I needed some way to remember.

Working From Home 2.0 – 5 Skills for Success

HR Bartender

A couple of weeks ago, I wrote an article on “ Working from Home Version 2.0: 5 Things to Consider ” and honestly, it was very focused on setting up a work environment that helps you to be productive.

The D&I Garden: Seeds of Innovation that Grow into Creative Breakthroughs

Speaker: Donald Fan, Senior Director of the Global Office of Culture, Diversity & Inclusion at Walmart Inc.

In the digital era, rife with uncertainty and ambiguity, innovation plays an essential role in sustaining organic growth and outperforming the global competition. Research proves time and again, there exists a robust bond between innovation and diversity & inclusion (D&I); our challenge is to help our leaders understand how to plant the seeds of innovation in the fertile D&I garden in order to drive a strategic and competitive advantage from the office and in the digital landscape.

Managers: How to Support Remote Employees – Ask #HR Bartender

HR Bartender

Last week, we provided a list of resources to help individuals get adjusted to working from home. After it was published, I received this note. Dear HR Bartender! I’m a loyal and excited reader of your blog and usually find very great tricks and tips I can experiment with at my workplace.

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