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People Analytics and HR-Tech Reading List

Littal Shemer

It covers all the core areas of HR including recruitment, performance management, learning and development (L&D), and reward. This is a practical guide for HR and organization development practitioners needing to align their staff, skills, and resources with evolving company goals. How to collect and analyze it?

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Company Culture’s Impact on Constructive Performance Measurement

HR Daily Advisor

Human Resource (HR) professionals are often put in situations where they are required to balance the needs and wants of employees as well as those of the overall company. Developing a performance measurement is key to a company’s performance, while also increasing employee loyalty and productivity. Measure What Matters.

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The HR Scorecard: A Full Guide

Analytics in HR

One of the key problems that HR has been facing in the past decades is the perception that HR doesn’t add to the company strategy. The HR scorecard, first published about by Becker, Huselid & Ulrich in their 2001 book that bore the same title, aims to solve this. As you can see, the company’s strategic goal is on top.

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Why Employee Feedback is a Gift

Semos Cloud

April 6, 2023 By Ivo Jurcic Every experienced manager or HR head agrees that there is no improvement without feedback. According to an industry survey from Betterworks , companies that are able to adopt continuous performance feedback practices significantly outperform their competitors at a higher rate of 24%.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

In 2024, the ultimate goal is to cut costs and streamline operations as organizations use technology to improve agents’ results, customers’ experiences, and companies’ returns. Advanced analytics : Providing insights into call metrics, agent performance, and customer behavior, facilitating data-driven decision-making.