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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

McKinsey research in 2012 estimated that knowledge workers spend as much as 1.8 While there have been numerous advances in enterprise knowledge management since 2001 that make that 1.8 hours each day searching for the information they need to do their jobs.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

What Are the 15 Top Call Center Software Products for 2024 and Their Sales Enablement Best Practices? Founded in 2001, the company counts 2,500+ enterprise, mid-market, and SMB customers in more than 100 countries. Overall, driving sales and performance, while boosting productivity and engagement, are the name of the game.