To Optimize Work Automation, Get Beyond “Robots Taking Our Jobs”
Visier
JANUARY 30, 2018
In 2002, there were 352,000 ATMs and 527,000 bank tellers. . It’s a role exemplified in Bank of America’s new experiment with hybrid banking, small unstaffed mini-branches that offer a direct link to tellers via video conference.”. Work performance pays off differently in different tasks, and in different strategies and contexts.
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