The Pros and Cons of eNPS – Is it worth tracking?
HR Management
DECEMBER 1, 2020
It has become extremely popular among managers since its conceptualisation in 2003.This Research has criticised eNPS as having the potential for cultural bias, and poor applicability to smaller workgroups due to the emphasis on extreme scores. The post The Pros and Cons of eNPS – Is it worth tracking? About the author.
Let's personalize your content