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Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

They experienced the sad recognition that much of the knowledge about how to build the Saturn V rocket that took the astronauts to the moon, had retired along with the engineers who had been encouraged to take early retirement. David Delong wrote about NASA' loss in Lost Knowledge , Oxford Press 2004.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

They have agreed to meet on Wednesday, one month from now, in Stavanger, Norway to spend the day. . On the meeting day, Helen starts by defining what her team wants from the Peer Assist. She lays out their objectives for the meeting. Sales Force. In 2004 Mars Inc.,

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Part II “We Know More Than We Can Say: How to Use Tacit Knowledge

Conversation Matters

This, of course, is where building a network is critical; having met the individual face-to-face at a network meeting, or being a part of a community where people are committed to helping each other, increases the likelihood that the responder will expend the necessary time and energy. . Just listen and learn.’