Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation
Conversation Matters
MAY 13, 2012
GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving. In 2008 KM was alive and well at GM. In the summer of 2009 GM filed for bankruptcy.
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