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People Analytics and HR-Tech Reading List

Littal Shemer

The reader is guided into Analytics through the lens of proven problem-solving techniques of Design Thinking and a practical approach to initiate change management through Maslow’s need hierarchy theory. Competing on Analytics: Updated, with a New Introduction: The New Science of Winning Thomas Davenport and Jeanne Harris (2017).

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

In that article he says that the exploitation of existing knowledge (which is what knowledge management has been doing) must be balanced with the exploration for new knowledge. Both exploration and exploitation are essential for organizations, but they compete for scarce resources. Cognitive diversity. • 1- Convening.