In Praise of Praise

I always like it when I see a company provide public praise and recognition for one (or more) of their employees. Tonight I ran into a nice post on the Twitter blog from Twitter co-creator Jack Dorsey about Twitter "Support Superhero" Crystal. Jack had received an email from a happy customer about the exemplary performance that was provided to him by Crystal. Jack posted the full letter on their company blog along with a nice note at the end about how Crystal continues to amaze them every day.

I bet that brightened Crystal's day, don't you think? And in turn, she will continue that superstar performance to brighten the days of many other Twitter customers.

Congrats, Crystal! And great use of the Twitter blog, Jack.
Twitter Blog: Crystal: support superhero!