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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls.

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A Model Lessons Learned System – The US Army

Conversation Matters

The US Army Lessons Learned system has evolved over 40 years to become a model lesson learned system. What began as an AAR process in the 1970s has become a robust system of identifying, collecting, analyzing, transferring, and moving lessons learned at all levels of command. Elements of a Robust Lessons Learned System.

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NY-Toronto Law Firm KM Summit 2008 in Boston

Knowledge Musings

Doug Cornelius asked me to participate in the NY-Toronto Law Firm KM Summit 2008, which for some reason was held in Boston this year. This is a group of lawyers (primarily) who are very interested in knowledge management in the legal profession. Does Enterprise 2.0 = Knowledge Management 2.0? Enterprise 2.0.

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The Bamboo Project Blog: Seven Strategies for Supporting Personal Learning Environments at Work

The Bamboo Project Blog

Nurture a Culture of Learning Staff have to feel that learning is part of their jobs and that the organization theyre working for truly supports their professional development. Ive written before about how to create a learning climate here and here and I think that without this critical component, PLEs are really dead in the water.

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Transparent Office: In-the-Flow and Above-the-Flow

Transparent Office

These wikis are typically replacing knowledge management systems (or creating knowledge management systems for the first time). Modeled on Wikipedia, these wikis typically aspire to capture knowledge and insights that people collect in the course of their work. Thats a hard thing to get people to do.

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The Bamboo Project Blog: Blogging for Learning

The Bamboo Project Blog

Main | Another Way to Participate in our Social Media Wiki Carnival and a Few Shout-Outs » Blogging for Learning Beth Kanter wrote yesterday about the recent growth in blogs maintained by nonprofit techies, linking it to my earlier posts on creating a climate of learning. The Bamboo Project Blog « A Seriously Creative Ad!

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McAfee on Widening the Flow

Transparent Office

» January 22, 2008 McAfee on Widening the Flow HBSs Andrew McAfee recently blogged on " widening the flow " Building on my distinction between in-the-flow and above-the-flow , McAfee argues eloquently that the organizational benefit of Enterprise 2.0 Main | Supply and demand 2.0 What excites McAfee (and me) about Enterprise 2.0