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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. In the summer of 2009 GM filed for bankruptcy.

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Evaluation in Healthcare Improvement

Conversation Matters

One of the key questions we will consider at the Salzburg Conference is, “How do we know that no other factors are influencing the results—for example, other changes of which we are not aware, or secular trends?” In this blog I provide an answer that I think is applicable to both healthcare improvement and knowledge management.

Groups 49
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The Bamboo Project Blog: Blogging for Learning

The Bamboo Project Blog

Arecent study by the Educause Center for Applied Research, for example,suggests that the vast majority of students who use course-managementsystems do so simply to gain access to course materials and theirgrades. For example I reflect with patterns, colors and textures - which yield insight. But insight is not necessarily the goal.