Book Review – LEAD NOW!: A Personal Leadership Coaching Guide for Results-Driven Leaders (2nd ed.)
Workplace Psychology
NOVEMBER 30, 2021
Some customers may complain, while others may, in fact, be very strong and loyal supporters and brand ambassadors of your company, products, and/or services. In the Dependability competency, there was a 35.48% increase in the number of Coaching Tips from the first to the second edition (from 31 to 42). Customers do not complain.
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