Remove 2010 Remove ATS Remove Knowledge Management Remove Productivity
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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

At one point GM had 138 best practice teams and 33 centers of expertise working with identified subject matter experts. In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls.

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The Foundation of Successful Employees

ATD Human Capital

Onboarding (sometimes called orientation) is the process of new employees acquiring the necessary knowledge, skills, and behaviors to be effective contributors. Without a thoughtful onboarding process, organizations may see decreased productivity, increased turnover, and lost revenue. Click here to see if they met their goals.

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Working Virtually: Re-designing Work for Human Flourishing

Conversation Matters

In my studies of virtual teams, one of the managers I interviewed, Kim Glover, the Global Manager of Knowledge Management at TechnipFMC, exemplified worker autonomy, as this quote from one of her team members illustrates. Best Buy's average productivity increased 35% through its flexible work program.

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Transparent Office: In-the-Flow and Above-the-Flow

Transparent Office

These wikis are typically replacing knowledge management systems (or creating knowledge management systems for the first time). That was one of the great (if depressing) learnings of the Knowledge Management movement. Above-the-flow wikis are used lightly (when at all) by large groups ofpeople.

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McAfee on Widening the Flow

Transparent Office

In the old world of emails and knowledge management systems, our tools and processes force a rigid distinction between "doing your job" (i.e., in-the-flow activities, usually in email) and "giving back to the organization" (above-the-flow contributions to a knowledge management system).