Future of Work Agenda Newsletter: October 2010

Future of Work

This is the October 2010 issue of our free monthly newsletter, Future of Work Agenda. You can also access the newsletter directly on our website, at this link. Just look at the plethora of research reports, white papers, and new technology products that are popping up all over the place; see our “Future of.&# Please send your thoughts to us at any time. We welcome comments on any of these articles.

A Round Up of My Writing in July 2010

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Round Up of My Writing in July 2010 July 2010 – another spectacular month came to an end, and I didn’t notice that in frenzy of things going around. In case you missed reading any of my posts in July, here is a quick round up of all my writing in June 2010. You can also visit monthly round ups of Jan 2010 , Feb 2010 , Mar 2010 , April 2010 , May 2010 and June 2010 ).

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Future of Work Agenda Newsletter: September 2010

Future of Work

This is the September 2010 issue of our free monthly newsletter, Future of Work Agenda. You can also access the newsletter directly on our website, at this link. Fall is in the air—at least here in North America. At least that’s what we hope is going on. We’re doing our small part by featuring this month a quick look at five new workplaces—what some people call “co-working&# facilities ( “Alas, It’s Not Working&# ).

A Round Up of My Writing in January 2010

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Round Up of My Writing in January 2010 January 2010 was a productive blogging month. In case you were busy all the month and could not catch up with this blog, here is a round-up of my writing activities in January 2010. Posts at QAspire Blog : I started 2010 blogging with a review of Nicholas Bate’s book Instant MBA. Simon Young at iJump posted a video review of my book #QUALITYtweet.

Future of Work Agenda Newsletter: July-August 2010

Future of Work

This is the July-August 2010 issue of our free monthly newsletter, Future of Work Agenda. You can also access the newsletter directly on our website, at this link. We don’t have any answers, but we think we at least know how to think about the problem. Finally, as we say every year at this time, we’ll see you in September—this is a combined July/August newsletter. Please send your thoughts to us at any time.

A Round Up of My Writing in June 2010

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Round Up of My Writing in June 2010 June 2010 - a brilliant month as far as blogging is concerned. So, I look forward to July 2010. In case you missed reading any of my posts, here is a quick round up of all my writing in June 2010. Recognitions Carnival of Leadership Development featured my post “ Building a Culture to Promote Differential Thinking ” at Maximizing Possibility blog.

On the Job by Anita Bruzzese: 3 Ways to Quit Being So Rude With.

45 Things

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 2, 2010 3 Ways to Quit Being So Rude With Technology In the good old days, you put in your time at work then went home. The boss didn’t bug you after hours unless it was an emergency, and co-workers didn’t bother you at home because they didn’t want to think about work, either. So, if were awake at 3 a.m.

Is Using Social Media at Work a Good Idea?

45 Things

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? And not one of them ever, ever, ever uses it at work. At least, thats what some employers would like to believe. But the truth is, employees do use Facebook at work. Do you think its OK to use social media at work?

ATS 62

Learning From Failure - It's Possible

Conversation Matters

A major conclusion Cannon and Edmondson draw is that looking at small failures can head off those catastrophic failures. If you are a patient in a clinic or hospital and find yourself being asked for your birth date over and over again, that is patient safety at work – preventing any chance of an error like, for example, the technician putting the wrong name on your tubes of blood. At the beginning of the meeting I attempted to set a tone of openness.

Working with Idiots Can Kill You!

Evil HR Lady

Thursday, May 27, 2010 Working with Idiots Can Kill You! I mean, death from head injuries sustained after beating your head against the wall must be at least a leading cause of emergency room visits, if not death. I know more than a few HR people who have been driven to insanity (or at least accounting) by some of the people weve dealt with. Posted by Suzanne Lucas at 12:35 PM Email This BlogThis! May 27, 2010 9:45 PM Anonymoussaid. Evil HR Lady Why am I evil?

6 Tips for Getting More Rest at Work

45 Things

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 8, 2010 6 Tips for Getting More Rest at Work I once was in a museum and watched a guard cross his feet and arms, lean back against a wall -- and go sound asleep. There’s a simple way to do all those things: get some rest at work. Such activities, even at work, are critical if we want to thrive, he says.

How to Network -- and Not Hate It

45 Things

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, August 19, 2010 How to Network -- and Not Hate It One of the reasons I wanted to be a newspaper reporter -- and not a television reporter -- was because I didnt want to be in front of a camera. I didnt want people looking at me. I just kept talking about the product, hoping no one would think I was nuts (or drunk).

How to Find Enterprise 2.0 Champions

Transparent Office

They're not actionable, at least not at any scale. Recruiting social media champions based on personal criteria is like recruiting for a football team on raw talent, when you haven't thought at all about who is going to play which positions. It wasn't her age, her love of technology, or her gregariousness at cocktail parties. I'm responsible for marketing a new product line that's very different from what we've sold in the past," she told us. Enterprise 2.0

On the Job by Anita Bruzzese: Are You Willing to Step Down the.

45 Things

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, August 5, 2010 Are You Willing to Step Down the Career Ladder? Its not uncommon at a neighborhood cookout to hear "So, what do you do?" Maybe they once had a job as a high-powered banker, but now theyre stocking shelves at a nearby grocery store. His advice for job seeker these days: “Check your ego at the door.”

Does It Matter Whether You Have Friends at Work?

45 Things

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, May 26, 2010 Does It Matter Whether You Have Friends at Work? You hear all these positive things about how friendships at work can build morale, and that’s true – but they can be bad for work because they can cause us to avoid getting work done,” says Jessica Methot, an assistant professor at Rutgers University.

4 Ways to Feel Better When Your Career Sucks

45 Things

I don't necessarily look at the glass as half empty, but do keep a sharp eye out for someone to grab the half that remains. Some of the ways a person unhappy at work or now unemployed can achieve a more positive outlook: • Do something that makes you happy. Your brain can't do two things at once, so it can't scan the world for the negative when you're using it to express what you're grateful for," he says.

Quality and Quantity – The Conversation Continues

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Quality and Quantity – The Conversation Continues On 8th Jan, 2010, I wrote a post on Quality and Quantity – Compliance and Excellence. The gist of my post was: Quality is to first ask “Why are we doing it?”, “Is it worth doing it at-all?”. On 11th Jan 2010, Harvard Business Review’s blog featured a post titled “ Why Good Spreadsheets Make Bad Strategies ” by Roger Martin.

Employee Engagement: 15 Advantages of Working From Home

David Zinger

I feel trusted by employers or clients when I work at home and work harder to honor their trust in me. I can give the neighbourhood black lab a dog biscuit at 10 a.m. I literally feel at home while I am at work and I can set up my workspace in the most effective and efficient manner for productivity. I can put the roast turkey in the oven at 11:00 a.m. Employee Engagement Homework.

HR Collaboration Strategies at E2.0 Conference

Strategic HCM

conference in Boston, where I suggested that people were trying to develop something that was basically designed to develop collaboration in a fairly non-collaborative sort of way – eg without much input from the HR profession – I proposed to speak on HR at the follow-up conference in Santa Clara. I ended up being on two panels and will post on these shortly, and I also presented on Culture (I’ll put my notes on this up at Social Advantage). The track whitepaper is at [link].

5 Ways To Build Trust (Lessons from a Conversation)

QAspire

Home Go to QAspire.com Guest Posts Disclaimer 5 Ways To Build Trust (Lessons from a Conversation) One of my friends recently joined a new organization at a senior position. As professionals, we interact with a wide variety of people including our customers, suppliers, new team members, cross departmental folks and people at the customer’s end. Use productivity tools, reminder systems, whatever. By Megha Mehta, July 21, 2010 @ 9:40 am Again a awesome post !

Hacking Work: Progress, Motivation, and Employee Engagement

David Zinger

We were lamenting the lack of white space at work and she stated how much information she used to put on the back of her card for clients, how useful they would find this bite size referral or information, and how often they would be still clinging to the card during the next appointment. Their idea was profiled in the top 10 breakthrough ideas for 2010 published by the Harvard Business Review. Benevolent Hackers Exemplify Robust and Innovative Employee Engagement.

In Praise of Golden Shower Tree

QAspire

This tree blossoms with beautiful and bright yellow flowers at the peak of summer. During my Finland visits last year, I saw some flowers blooming at the peak of winter and snow. When the heat is unbearable, when rays of the sun are direct and when the atmosphere turns dry, the flowers bloom at their very best. Photo by Tanmay Vora at Indroda Nature Park, Gandhinagar, 2010. Have a productive week for you as well Sir.

Organizational Studies that Don't Just Sit on the Shelf: Participatory Action Research

Conversation Matters

In most situations in which an organization asks or is required to take an in-depth, objective look at an issue, the study report is more likely to be the end rather than the beginning of change. My task was to take a systematic look at the hierarchical review process to accurately describe how it works and more importantly to learn what impact the review process has on the quality of outcomes. It helped us look at our own process.

Study 48

6 Ways to Show Your Worth

45 Things

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, March 17, 2010 6 Ways to Show Your Worth When you invest money, you want that investment to grow, right? Thats how bosses look at employees. Its a question I explored in this weeks column for Gannett: The most successful employees know they have to start at the bottom.

Managing People You Can’t See

Future of Work

Special thanks to all our good friends at Citrix, but especially Rhonda Betsill. You can view an audio/video recording of the entire 60-minute presentation (which included materials presented by Jessica Eastman, a Product Manager at Citrix Online, and a 15-minute Q&A session) at this link: [link]. Earlier today we delivered a webinar by that title (“Managing People You Can’t See&# ) to over 750 people. It was sponsored by Citrix Online.

Video 40

Book Review: Everyone Communicates, Few Connect

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Book Review: Everyone Communicates, Few Connect A few weeks back, my friend Becky Robinson at Mountain State University gifted me with a copy of John C. The book, as the title suggests, is all about establishing meaningful connections to build great relationships at work and in personal life. To do that at your absolute best, you must learn to connect” It was interesting to note the difference between “communication” and “connection”.

The Improved and Simplified Zinger Model of Engagement

David Zinger

A role is a set of behaviors, rights and obligations at work. Performance demonstrates our engagement while engagement can help us excel at performance. We spend so much time at work and work should help us become all we are capable of becoming. An organization’s results are dependent upon the health and productivity of individual employees. Changes to the model for 2011. The Zinger Model of Employee Engagement has been revised for 2011.

Hidden Costs 25

QAspire

not aligning middle managers with vision at the top? treating people like machines (and expecting 100% productivity)? By Anil Kumar, July 23, 2010 @ 8:48 am Awesome!!! By Megha Mehta, July 23, 2010 @ 9:11 am Simply Great!! By Tanmay , July 23, 2010 @ 9:52 am @Ajay - Thanks for bringing that very important point. Best, Tanmay By Tanmay , July 23, 2010 @ 9:54 am @Anil - Thanks Anil, glad that the post led to some introspection.

Are Leaders Ignoring the Looming Employee Turnover?

45 Things

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, June 24, 2010 Are Leaders Ignoring the Looming Employee Turnover? Theyre looking for a breath of fresh air -- and they believe that might only be found at another employer. They’re going to just be going through the motions, and they’ll be less productive.” If You're Not Happy at Work, Will You Be Miserable.

Avalanche

True Faith HR

Chapter volunteers have to go out and find willing speakers (at no or reasonable cost) to provide a compelling hour or more of information to attendees. Before going out and buying a product, I like to read Consumer Reports. It improves the SHRM brand Let''s face it, why would SHRM want a potential customer to attend a program at a local chapter meeting and come away unimpressed with the product? RESOLVED: The HRCI Certification process for chapters is broken.

I'm Sabotaging My Employees' Job Searches Through LinkedIn Connections

Evil HR Lady

Monday, November 22, 2010 I’m Sabotaging My Employees’ Job Searches Through LinkedIn Connections Dear Evil HR Lady, I have several recommendations from co-workers listed on my LinkedIn profile. It would explain some of the recent resentment I’m experiencing at work and some non sequiter comments from the people who made recommendations. This leads me to question the value of a recruiter contacting people at my current employer. Evil HR Lady Why am I evil?

QAspire Blog: Practical Insights on Quality, Management.

QAspire

Your products/services have to first meet the basic criteria of delivering the value that client is seeking. Does your product/service meet the core expectation of the customer? Rightly said that right cherry on the right kind of cake at right time will yield right returns and makes customer delightful. By Kapil, August 11, 2010 @ 9:30 am Tanmay, Great Points on achieving customer delight. Thanks Kapil By Tanmay , August 11, 2010 @ 9:39 am @Anil - Thanks!

On the Job by Anita Bruzzese: Can Your Workplace Survive if You.

45 Things

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, July 13, 2010 Can Your Workplace Survive if You Take a Vacation? So, we put our shoulders to the wheel, getting more stressed and less productive every day. As the economy has slowly improved and theres less worry about being laid off, 36 percent say they feel more at ease taking vacation time than they did last year.

The 'Invisibles' in Business Performance

QAspire

So, apart from visible figures (top line, bottom line, productivity, defect rates etc) what are the invisibles that play a huge role in determining performance of a business? Well Invested Time in July 2010 By Tanmay , August 4, 2010 @ 10:39 am @Ivana - Thanks! In the corporate world today we have too many examples of POWER WITHOUT RESPONSIBLIY and those at the same time those who are responsible are not given the power By Tanmay , August 4, 2010 @ 7:10 pm @Anonymous - No.

The Quest of Better Outcomes: Hierarchy Versus Process

QAspire

Home Go to QAspire.com Guest Posts Disclaimer The Quest of Better Outcomes: Hierarchy And Process In quest of better outcomes (efficiency, results, productivity, improvements etc.), Also download 25 Things Managers and Leaders Should Never Do [PDF] - - - - - Check out the latest edition of “Carnival of HR” at John Hunter’s Curious Cat Management Improvement blog. Regards, Jay Chhaya By Tanmay , October 14, 2010 @ 12:54 pm @Jay - Thanks for the comment.

Project Social: Sustainability Pays for Itself

Working Girl

For example, if you install solar panels on your house the energy produced feeds into the grid and the energy provider pays you for it at a fixed rate. 3 Make no mistake: The world as we know it is changing, moving to decentralized computing, sourcing, production and knowledge networks in order to increase capacity and lower costs. Energy production will necessarily follow, which will mean a cognitive shift in how we think, behave and conduct business.

The "We Care" Factor

Reviewsnap

Employers that have clumsy and inefficient manual systems or no formal review or feedback process at all in place send a not so subtle message to employees that reviewing their performance or creating a formal feedback mechanism just isn''t that important. When the use of the system is driven into the culture and managers and supervisors do a good job with regular feedback and performance evaluation, a boost in employee morale and productivity often follows.

SURVEY REVEALS THAT MOST MANAGERS FAIL TO PROVIDE CRITICAL ONGOING FEEDBACK TO EMPLOYEES RELATING TO PERFORMANCE REVIEWS

Reviewsnap

The study was conducted by ReviewSNAP during the week of March 15, 2010 to learn more about views on employee performance evaluation processes. Conducting productive employee performance evaluations and delivering ongoing communication about performance is a critical component in helping keep a pulse on the efforts made by employees to help achieve real and measurable business results.”

Project Social: Seeing Green

Working Girl

Suddenly, guardian of this precious and trusting new life, I started noticing waste everywhere: products designed to break or go out of style in a few years or even months; cars that offer about the same mileage they had back in the 50s; plastic bags, utensils, bottles, packaging and where it all goes. I could see how wasteful production processes create economic activity but no real value or quality.

Managers: Time to Talk Turkey

Working Girl

Your employees seem reasonably happy and productive. But at some point, if it''s all about the work and never about the person, people start feeling resentful. She was amazing at this. As we go into the holiday season, consider talking turkey with your employees. If you''re a typical manager I''m guessing you don''t do this too much. Other stuff gets in the way. You have your agenda and work schedule and meetings. You probably assume things are fine. And maybe they are.

Study 56