Postcard from the Future: A CHRO in 2021
SEPTEMBER 13, 2016
Imagine someone who leads a high-impact HR organization in the year 2021: The CHRO—or perhaps her title is Chief Employee Experience Officer or Chief People Officer—connects to an earnings call to help the CEO explain how new people programs drove the latest uptick in profitability. The HR executive then enters a virtual-reality conference room in Tokyo for a U.S. In fact, in 2010 intangible assets made up 85 percent of a company’s value—up from 40 percent in 1982.