Part II “We Know More Than We Can Say: How to Use Tacit Knowledge
OCTOBER 5, 2013
Validation also provides seekers the certainty that they have done enough background work, saving the seeker the time it would take to gather further data. As with validation, legitimizing can save the seeker time by reducing the amount of proof or data that may need to be collected before the client is willing to act. External benchmarking suggests that the costs would have been up to $500,000 higher without the knowledge transfer.