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Piloting a New Era of Talent Acquisition at American Airlines

HRExecutive

When Robert Daugherty joined American Airlines as its director of global talent acquisition in 2014, the giant airline was trying to put more than a decade of misery behind it. The state of the airline’s talent acquisition infrastructure was also in dire shape. about his mission to help American Airlines’ recruiters become talent advisors. “This required a mind-shift among recruiters and hiring managers,” he said.

Transforming Talent Acquisition

HRExecutive

As a talent-acquisition leader, it’s your job to take care of three constituencies: your organization’s hiring managers, the job candidates and, last but not least, the people who work within the TA function. “We got some pushback from hiring managers on this, but we reminded them that it’s about the candidates.” The team relies on regular feedback from managers instead, said Knox.