article thumbnail

7 Ways to Keep Call Center Employees Engaged

Achievers

Rates can reach as high as 70% at contact centers who outsource call center employees. How can you inspire engagement at your organization? Check out seven ways to keep call center employees engaged. Recognize Employees. If you notice an uptick in absenteeism, it’s time to act quickly to re-engage your staff.

article thumbnail

7 Ways to Keep Call Center Employees Engaged

Achievers

Rates can reach as high as 70% at contact centers who outsource call center employees. How can you inspire engagement at your organization? Check out seven ways to keep call center employees engaged. Recognize Employees. If you notice an uptick in absenteeism, it’s time to act quickly to re-engage your staff.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Microlessons from HR Innovators at Cornerstone Convergence 2015

Cornerstone On Demand

After three days' worth of talent management trends and takeaways at Convergence 2015, our brains are brimming with fresh ideas about the new world of work. " You need to understand others' perspectives, grow from failure and explain why something's important (as well as how you'll actually do it).

article thumbnail

Mindfulness Is Your Company's Employee Engagement Secret

Cornerstone On Demand

Here are four reasons mindfulness should be part of your organization's wellness program. 1) Improve Employee Engagement As employers, we spend a great deal of time, money and effort on employee engagement and retention programs for our employees.

article thumbnail

7 Trends to Expect in 2015

Cielo HR Leader

As recruiters, talent acquisition professionals and leaders in HR, the importance of employee engagement, culture, job satisfaction and retention is often discussed. But with 2015 a mere blink away – if the past 365 days are any indication – morale in the years ahead cannot be an added bonus. down 2% from previous year).

Trends 65
article thumbnail

Where Can HR Have the Biggest Business Impact in 2015?

Cornerstone On Demand

It’s March, but it’s never too late to be evaluating your 2015 goals as an HR leader. The annual global CEO survey from PricewaterhouseCoopers found that only 34 percent of CEOs feel HR is well-prepared to capitalize on the latest wave of transformational talent trends. The Biggest HR Challenges of 2015.

article thumbnail

Quick Shots for #HR and #Business Pros – February 2015

HR Bartender

I must admit I’m looking forward to the Internet blowing up (figuratively, not literally) on March 14, 2015. The Chief Happiness Officer blog is reporting that March 31, 2015 is International Quit Your Crappy Job Day. The Chief Happiness Officer blog is reporting that March 31, 2015 is International Quit Your Crappy Job Day.