article thumbnail

7 Ways to Keep Call Center Employees Engaged

Achievers

According to Gallup, only 30% of the current American workforce say they’re engaged and inspired at work. The employees who fall into the disengaged category are at risk of fleeing your contact center and bringing others with them. According to Contact Babel’s 2017 study on U.S. Recognize Employees.

article thumbnail

7 Ways to Keep Call Center Employees Engaged

Achievers

According to Gallup, only 30% of the current American workforce say they’re engaged and inspired at work. The employees who fall into the disengaged category are at risk of fleeing your contact center and bringing others with them. According to Contact Babel’s 2017 study on U.S. Recognize Employees.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 More Fascinating Employee Engagement Trends For 2017

15Five

It’s no surprise that employee engagement numbers have been abysmal for the last few years (and if that is a surprise, you need to read our blog more often.) According to Gallup, engaged employees comprise only around 30% of the workforce. No wonder this post on 2016 engagement trends was so popular. .

article thumbnail

Four Employee Engagement Challenges Facing Modern Energy Companies

Bonfyre

In a recent study , 51% of employees who said they were very stressed at work felt less productive and disengaged. Of those who felt stressed, only nine percent said they were engaged at work. The following are four common employee engagement challenges that impact in the utilities industry today.

article thumbnail

5 Culture Trends for 2019

Companies that are looking to attract, engage, and retain top talent should leverage these trends to create workplaces where employees thrive. As we approach 2019, major shifts in the work environment will continue to affect the ways companies do business.

article thumbnail

How to increase employee engagement from the top down

Insperity

Want a surefire strategy to boost employee engagement and develop a more committed workforce? Here’s a hint: It starts at the top. Are they engaged? It’s clear employee engagement is important. But do you think your employees are likely to be engaged if their managers aren’t? Probably not.

article thumbnail

What’s Your ROI on Employee Engagement?

Kazoo

What’s your ROI on Employee Engagement? It doesn’t take a rocket scientist to know that investing in employee engagement yields multiple returns. While Employee Engagement is something that every executive team should keep a close eye on, what often evades leadership is the commitment required. Nimbleness.