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The Key to Employee Engagement: Your Net Promoter Score

HR Bartender

But what if there was an engagement related metric that organizations easily understood? The reason organizations use NPS as a business metric is because they can see a clear line of sight between it and business success. Why not use a proven metric that the organization understands?

Tracking employee health metrics: Great idea or big mistake?


Some wellness programs ask employees to volunteer information, such as whether they smoke or exercise. A word of caution: Be careful about implementing wellness programs that require participation, or penalize employees who are unable to participate. If not designed correctly, these wellness programs can violate federal laws such as the Health Insurance Portability and Accountability Act (HIPAA) and the Affordable Care Act (ACA).

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Yello’s Top 10 Talent Acquisition Posts of 2017


As you finalize your talent acquisition strategy for the new year, don’t let 2017 frustrations stand in the way. This round-up features Yello’s top 10 articles that address the most common talent acquisition pain points, such as identifying the most relevant recruiting metrics, streamlining chaotic career fair recruitment initiatives and keeping a passive talent pipeline engaged. The 5 Key Job Application Metrics You Need to Know.

10 Questions That Need To Be In Your Employee Engagement Survey - DecisionWise


Download: Employee Engagement Survey Sample. A well-designed employee engagement survey will produce an accurate overall engagement metric while providing several data points for action planning at all levels in the organization.

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How To Make A Culture Of Successful Renewal

Get Hppy

The reality is that if there are too many things to do, none will be achieved particularly well. Develop a handful of key performance metrics and examine progress at least monthly (in times of turbulent change, weekly monitoring may be in order).

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This Is What Happens When People “Talk” The Customer

Get Hppy

Other metrics include call speed of answer and average call handling time. At least the customer is in this expression, but it lacks the personal dimension that is so important in serving customers well. Change internal success metrics to reflect your customerized language.

Starting as the Head of Talent in a Startup? Here’s where you can start

Get Hppy

Headcount is growing as well, by 100% every year. You have to build a solid background of corporate culture, HR policies and processes as well as HRIS to support your business growth. Also read: Key metrics that an employee management system should track.

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10 Questions That Need To Be In Your Employee Engagement Survey - DecisionWise


Download: Employee Engagement Survey Sample. A well-designed employee engagement survey will produce an accurate overall engagement metric while providing several data points for action planning at all levels in the organization.

Survey 130

Top Ways Technology Can Help Improve Business Practices

Get Hppy

Find out how you can use people analytics to predict, manage and measure the impact of HR operations by downloading our new white paper. For instance, you can download a variety of apps which are designed to streamline recurring tasks such as: Employee payroll.

What To Do When Employees Bring Personal Struggles Into The Workplace

Get Hppy

But what if their personal problems begin to take over their work life as well? Not only can this impact their their work metrics, but it can have a negative effect on their team members. Keep your other employees in mind as well, though.

eBook 136

Benefits of Employing a Multilingual Staff

Get Hppy

Download†our eBook on Learning and Development Trends and find out†how technology enables continuous learning in organizations. Not only will you improve customer interactions by having well-trained employees, but your employees will feel more valuable and empowered.

eBook 125

Combat the Hazards of Dissatisfaction

Get Hppy

In countless organizations, engagement is often conflated with morale–as if engagement is just another metric assessing how employees feel about their work and their roles. Morale fluctuates, and often responds to forces well beyond an organization’s control.

eBook 136

Workplace Inclusion, Diversity and Mentoring

Get Hppy

In simple terms, diversity is the mix; inclusion is getting the mix to work well together.”. Well, it does get worse. Download our eBook on Learning and Development Trends and find out how technology enables continuous learning in organizations.

How to Convince Employees to Adopt New Technology

Get Hppy

Well-designed technology makes it easy and natural for users to navigate among tools and features in performing their tasks. Find out how you can use people analytics to predict, manage and measure the impact of HR operations by downloading our new white paper.

Tools 118

Pay the Friendly Way: United Airlines Ties Executive Compensation to Customer Satisfaction

Compensation Today

While they have done much to repair the damage, a recent development highlights how this is not only affecting their external customer satisfaction policies but their internal compensation policies as well. You’d have to live under a rock to be unaware of United Airlines’ recent PR challenges.

How Macroeconomics Influences HR in the Financial Sector

Get Hppy

To some, macroeconomics is merely the study of individual metrics and how they influence the behaviour of the aggregate economy. Download the white paper and see how you can create an integrated, engaging employee experience using people analytics!

Gaps in Planning Impact Ability to Manage Benefits Costs, Says Study

HR Daily Advisor

Hub International Limited (HUB)—a global insurance brokerage—has released the results of its second annual employee benefits study: Employee Benefits Barometer 2017: Why Human Resources Must Take a Long-Term View. Benefits HR Hub International study wellness

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Want To Improve Your Business Outcomes?

China Gorman

Workers: Increasingly Confident and Ready to Leave, and The Competitive Advantage of Engaging Employees, should be required reading for all leaders as well as HR folks. Download this report.

Here’s the Problem With Your Company’s Goals Program


You’re probably well aware of the growing disdain for annual performance reviews. As they meet metrics, add new challenges. Download our ebook: The HR Innovator’s Guide to Agile Goal Management. Want a surefire way to ruin an employee’s work day? Have their manager talk to them about goals. It’s not that employees are lazy or unproductive—because even high-performers roll their eyes and sigh in angst at the goal-setting process.

How to Identify and Retain Top Performers with Rewards and Recognition


Employee retention is a key goal for every company, but it’s important to drill down into this metric and make sure you’re doing a good job of identifying and keeping your top performers.

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Diversity Considerations in Compensation: Part 2 – Workplace Currency, Manager Favoritism

Compensation Today

Download the full ebook here. In our first diversity and compensation post , we covered how to identify and resolve inequities within your current compensation practices, as well as the pros and cons of a self-audit.

Employee Engagement ROI: What to Look for After 2 Surveys


Very early in the process, it can be difficult to see progress – it won’t show much in the metrics themselves. After attending a masterclass on employee engagement, Atkinson realized that although they were measuring many metrics in their business, they weren’t measuring engagement.

Employee Engagement: How to Measure What Matters


Aon Hewitt, in their 2017 Trends in Global Employee Engagement Study , found that engagement levels have dropped for the first time in five years and Gallup recently reported in its State of the American Workplace report that a full 70% of U.S.

3 Hiring and Talent Management Trends for 2018


And content will be an even bigger focus for hiring in 2018, as both Facebook and Google became key players in the jobs market in 2017.

Employers Are Using Snapchat to Reach Generation Z


” He said that while McDonald’s is very metrics-driven and is still in the process of evaluating the data, right now the company considers the Snaplications campaign to have been very successful and is contemplating doing it again in September. By Natalie Kroc.

Compensation Linked To Performance, Feedback, and Engagement


Free eBook Download. ” Well, there isn’t any excuse for not knowing any more. Compensation is a key driver of another business metric: employee engagement. Free eBook Download.

CEO Q&A with Limeade CEO Henry Albrecht and Accolade CEO Rajeev Singh


We sat down with Limeade CEO Henry Albrecht and Accolade CEO Rajeev Singh to talk about well-being, culture and the workplace. What’s the difference between wellness versus well-being? You could define wellness with metrics – BMI, blood pressure, etc.,

4 common change management mistakes to avoid


experimentation (“Well … maybe we could make it work.”). How to avoid it: Start your communication efforts well before you launch the change, using a targeted mix of communication channels. Email memos and group presentations are a great way to explain the logic and vision behind the change, as well as one-on-one meetings where employees can privately share their concerns. Make sure they have enough time and the skills needed to handle the change, as well as the right tools.

Why Skype Won’t Cut It When Hiring Teachers

Spark Hire

No one has to download additional programs or struggle to save and share the videos. There, of course, can be technology issues with video interview platforms, as well. Metrics Are Not Provided. Hiring metrics help to save money and time during the hiring process.

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The Ultimate Guide to HR Software in 2018

Rallyware for Human Resources

This service allows fresh hires to get all necessary instructions for their first day on the job, further training information, as well as access to the company’s system files and documents. Metrics and real-time tracking help managers to identify levels of engagement and KPIs to be able to modify the training program on the go. Your employees can update their own information as well as receive emails with their pay stubs.

Outplacement Process: 10 Things to Look For From Your Provider


Make sure to download our script for layoff & RIF notifications here. Finding an outplacement provider that can be a service partner, as well as offering a product or platform for your transitioning employee, is a baseline need for your organization.

7 common HR technology challenges and how to overcome them


An investment in a fully automated HR management tool should enable your business to greatly expand its reporting capabilities, allowing management to better correlate employee performance with business metrics and adjust processes to meet strategic goals. A reputable platform will likely provide online functionality for your onboarding process as well. Small and mid-size businesses share many challenges when it comes to HR technology.

5 Tips to Supercharge Your Employee Referral Program


According to The 2017 Yello Recruiting Study *, 96 percent of recent grads want to refer friends into their companies, so why aren’t referral pipelines bursting? Download your free how-to guide for more more tips to build a successful referral program. Increase transparency and employee engagement through company-wide meetings that review progress to key targets and company metrics. 05/31/2017 // By tracy kelly // Employee Referrals.

What Millennials and Gen Z Really Want at Work


The 2017 Yello Recruiting Study *, now in its second year, surveyed 1,400 current college students and recent graduates to learn about job preferences. Forty-eight percent of respondents in The 2017 Yello Recruiting Study said learning opportunities are their top factor, while only 27 percent said salary was. Discuss career goals and encourage entry-level employees to create a plan to achieve these goals, with specific objectives and measurable metrics. Wellness Programs.

Implement Innovative, Integrated Practices for Healthcare Cost Savings

HR Daily Advisor

Best performers understand there is no single strategy for managing costs and improving the well-being of their workforce,” said Julie Stone, a national health care practice leader at Willis Towers Watson—said in a press release. in 2017). Benefits 2015 2017 employees healthcare