Ten HR trends In the age of artificial intelligence
The HRX
JANUARY 31, 2019
In fact, DBS recruiters built a new skill: training the Chatbot to assess candidates and answer candidates’ queries. Figure 1 shows the Skills Demand in 2018 and Projected for 2022. Some companies, like Bank of America, are building a national training program to teach empathy to the banks’ front line client facing roles.
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