article thumbnail

Are you doing enough to leverage tech for employee relations?

HRExecutive

While she calls it “exciting” to see some employers leveraging this previously untapped data as a critical dimension to their diversity, equity and inclusion metrics, more needs to be done. “ER This year’s study was based on in-depth research from more than 125 organizations, representing approximately 4.5

article thumbnail

M&A Friday! This Week’s HR Deals and Trending #HotInHR News

Advos

Synapse, a Provider of Technology for the Learning and Development Market, Closes US$2.5M IT Staffing Firm DIVERSANT Acquires Alliance Of Computer Professionals. and UT Austin’s Division of Diversity and Community Engagement Announce Research Partnership on Workplace Diversity, Equity and Inclusion. in Funding.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Retain Call Center Employees & Reduce Turnover

Empuls

However, retaining top talent in your call center is crucial for maintaining customer satisfaction, reducing recruitment and training costs, and fostering a positive work environment. According to Quality Assurance and Training Connection , call centers, on average, see an annual turnover rate ranging from 30% to 45%.

article thumbnail

Managing A Total Talent Workforce – The Impact Of The Gig Economy

Accurate Background

Rather than being recruited as full-time or contracted employees, these workers secure individual and on-demand “gigs” – a process that very often happens via an online platform or mobile app. . . Following the outbreak of COVID-19, workplace culture shifted dramatically and irreversibly. Indeed, the phenomenon of 47.8

article thumbnail

Employment laws to watch in 2019

Insperity

Employment law is ever-evolving, and 2019 is shaping up to usher in its fair share of changes. At the turn of the last century, workers had few legal protections from wage theft or unsafe working conditions. At the turn of the last century, workers had few legal protections from wage theft or unsafe working conditions.

article thumbnail

What’s Keeping HR Up at Night in 2020?

HRExecutive

million in January 2019 to 6.8 The number of job openings in the U.S. fell from 7.6 million in January 2020, according to the Bureau of Labor Statistics. Is this an early sign that the talent shortage is dwindling? But regardless of what those numbers reflect, HR professionals continue to worry about maintaining a skilled workforce.

article thumbnail

The PEO Industry in 2020 & Beyond: What The Next Decade Holds

Genesis HR Solutions

NAPEO ) For 2018 to 2019, the growth rate of employees of PEO clients grew at 5.6%, versus 1.4% NAPEO ) For 2018 to 2019, the growth rate of employees of PEO clients grew at 5.6%, versus 1.4% Download Everything you need to know about PEOs: A step-by-step guide. PEO History & Highlights. million to 3.7 million to 3.7