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Culture of Feedback: What Is It and How To Create One in the Workplace

Analytics in HR

Higher job satisfaction: A study by Zenger/Folkman reported that 72% of employees consider corrective feedback valuable, and 92% of respondents believed that negative feedback, when delivered appropriately, can improve performance. It provides straightforward, actionable suggestions for improvement.

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Frontline Employee Training: Best Practices that Drive Customer Satisfaction

Rallyware for Human Resources

Properly built training for emotional intelligence and empowered employees who’re willing to deliver high performance will bring great value to your customer base. Along with soft skills, your frontline employees should know the main principles of marketing and sales to present your product or service to each customer individually.