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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Establishing clear and efficient communication channels, such as a dedicated ticketing system or a centralized helpdesk platform, ensures that users can easily report their issues and receive timely updates on their resolution. Average Response and Resolution Time Track the average response and resolution times for different types of issues.

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Want a Career in Human Resources? Your In-Depth (2023) Guide

Analytics in HR

Employee relations: HR provides accurate and timely information to employees to build good working relationships and boost employee engagement and retention. Advising and coaching: HR helps coach employees on what learning and development programs to attend based on their skills and interests.

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7 Best Practices for Working Across Time Zones

Extensis

However, working across time zones can present many challenges, whether those issues involve collaboration, culture, or compliance. There has never been a more interesting and challenging time for human resources (HR) professionals. How to succeed working across time zones. Talk time – all the time.

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How to Overcome Proximity Bias: Building an Inclusive Workplace

Analytics in HR

Since remote and hybrid employees often have less face time with colleagues and leaders, it can negatively impact their careers. HR teams can leverage people analytics and metrics to ensure hiring and promotion decisions are based on concrete data. How can HR address proximity bias in the workplace?

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Purple

HR Lineup

Whether it’s a team-building workshop, an onboarding session, or a company-wide town hall meeting, Purple provides the flexibility to craft events that align with HR objectives. Furthermore, Purple’s analytics and reporting capabilities enable HR teams to gain valuable insights into event performance.

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Zoho Backstage

HR Lineup

HR professionals can easily create, customize, and manage events, whether it’s a team-building workshop, a training seminar, or a large-scale conference. Event promotion is another critical aspect of HR-driven events, and Zoho Backstage provides robust marketing tools to ensure maximum attendance.

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The Evolution of Work: Unveiling 10 Hybrid Workforce Best Practices

Vantage Circle

Employees who work in the office have the flexibility to split their time between onsite and remote work. 55% of respondents from a study by Stanford want to spend some time in the office and some time at home. It takes a significant amount of time for the transition to happen. To master anything, you require practice.