Bridging The Gap Between HR And Business Outcomes
Hppy
MAY 16, 2016
Most likely, we’ll be looking at revenue goals, costs-related goals, market share goals, customer satisfaction or return on capital. As the CHRO, I’ll be looking at what drives customer satisfaction. Value is created by satisfied, loyal, and productive employees. Shaswat Kumar, partner, Aon Hewitt via Business Standard.
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