article thumbnail

Why Synchrony puts employee coaching at the heart of its flexible work model

HRExecutive

For financial services titan Synchrony, the successful transformation to a flexible hybrid work model hinged on several factors, particularly the rise of a new coaching culture. In this recent video interview, Casto spoke with HRE about what it has taken to lead the change to a flexible work model at Synchrony.

Coaching 105
article thumbnail

Intoo’s Coaching and Client Success Teams are Winners at the 15th Annual Stevie Awards

Intoo USA

We are thrilled to announce that our Coaching Team has been awarded the Gold Award for Customer Service Success, and our Client Success Team has been awarded the Bronze Award for Customer Service Department of the Year. . Excellent choice of coach credentials, bringing real life experiences behind coaching.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

INTOO’s Career Coaching Team Wins Gold 2023 Globee® Award

Intoo USA

We are proud to announce that our career coaching team has been named Front-line Customer Service and Success Team of the Year in the 10th Annual 2023 Globee Awards for Sales, Marketing, Service, & Operations. At the same time, the coaching team maintained an exceptional 97% satisfaction rating based on participant feedback.

Coaching 146
article thumbnail

INTOO’s Career Coaching Team Wins Stevie® Award in 2023 Stevie Awards for Sales & Customer Service

Intoo USA

INTOO is proud to have once again been presented with a Stevie ® Award in the Front-Line Customer Service Team of the Year category in the 17th annual Stevie Awards for Sales & Customer Service. This service offers job seekers 1:1 guidance at the click of a button seven days a week.

Coaching 188
article thumbnail

9 Advantages of a Certified 360-degree Feedback Coach

DecisionWise

Maybe the most significant challenge is that no one has a one-size-fits-all tool that allows us to understand and measure the employee experience at the organizational, team, and individual levels in a simultaneous fashion. A trained 360 coach helps the participant to focus on the message and not the messenger.

Coaching 246
article thumbnail

INTOO’s Coaching and Client Success Teams are Winners at the 15th Annual Stevie Awards

Intoo USA

We are thrilled to announce that our Coaching Team has been awarded the Gold Award for Customer Service Success, and our Client Success Team has been awarded the Bronze Award for Customer Service Department of the Year. . Excellent choice of coach credentials, bringing real life experiences behind coaching.

article thumbnail

The Video Interview: Coaching from an Intoo Career Coach

Intoo USA

We spoke with one of our career coaches , Natalie Fike, who has spent the last year providing video interview coaching and guidance, for some of her key tips. Let’s Get Started with These Video Interview Coaching Tips. When you’re invited to an interview, ask questions to find out who’s going to be present.