Ten Big Ideas of Knowledge Management

Conversation Matters

People are more willing to share their knowledge and expose their thinking when they have built a trust relationship with others. Small talk” is not really small at all, it is how we acknowledge the value of our relationship to the other. Asking Opens the Door to Knowledge.

The Official Knowledge Management Cheat Sheet

Trainual

The Official Knowledge Management Cheat Sheet. Big US businesses lose $47M in productivity each year due to poor knowledge management. What is knowledge management? But unless you collect all the knowledge somewhere, you’re going to lose it.

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What Is Knowledge Management, and Why Is It Important?

Spoke

We live in a knowledge economy , making knowledge one of the modern company’s most important assets. Consider these statistics: It’s estimated that poor knowledge-sharing practices cost Fortune 500 companies $31.5 74 percent of organizations estimate that effective knowledge management disciplines increase company productivity by 10-40 percent. Spoke makes knowledge management easy using smart design and artificial intelligence.

A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Non-Profits working in Developing Countries Have Come Late to Knowledge Management. In many industry sectors knowledge management has been in place for 15 to 20 years.

Knowledge management: Managing multigenerational needs

HR Times

This challenges organizations, as they must facilitate knowledge transfer within a multigenerational workforce to stay competitive. Those diversities are reflected by generational characteristics that have an impact on how employees interact and exchange knowledge.

Supercharge Knowledge Management With Help From AI

Business2Community

In his 1999 book Management Challenges for the 21 Century , Austrian-born American management consultant, professor, and author Peter Drucker wrote of the importance of “the coordination and exploitation of organizations’ knowledge resources, in order to create benefit and competitive advantage.”

How to update your knowledge management for hybrid work

Learn Amp Blog

It seems almost trite at this stage to say that the world of work has changed. What seemed at first like it might be a stopgap for keeping business going has become a fundamental shift in the way we work. And that comes with major challenges for knowledge management.

How to update your company's knowledge management for hybrid work

Learn Amp Blog

It seems almost trite at this stage to say that the world of work has changed. What seemed at first like it might be a stopgap for keeping business going has become a fundamental shift in the way we work. And that comes with major challenges for knowledge management.

Guru Raises $30 Million Series C for Knowledge Management At Work

LAROCQUE

Guru announced a $30 Million Series C for a knowledge management platform that integrates across enterprise applications. Knowledge management has direct ties to learning, emerging models of work (distributed, remote, etc.),

Why Leaders Need a Personal Knowledge Management System

Business2Community Leadership

One of the challenging things about being a leader is that you need to stay on top of the latest trends and developments in your industry and in business management overall. You need to keep building your knowledge base, grow your skills, and stay mentally sharp.

Knowledge Management That Makes a Difference

Conversation Matters

Through this reflection I've discovered that what I love doing is creating the design that make knowledge creation and sharing possible! I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. University Research Corporation (URC) had a contract with USAID to support Health Care Improvement (HCI) and to spread that knowledge worldwide.

Knowledge Management: Benefits and Best Practices

Vantage Circle

As we evolve with time, our knowledge about all the things that we know grows as well. While we enhance our abilities, we should not forget the history behind our advancements, which need systematic management to be documented well. What is Knowledge Management?

Why Knowledge Management Matters

Saba

You may have heard of knowledge management, but do you know why it’s important to business success, and what strategies you can use to help put it to work at your company? Get the answers you need on how to use your organization’s collective knowledge and institutional memory to help build your business

Knowledge management proves a hot topic in Toronto

ThoughtFarmer

On Friday morning ThoughtFarmer hosted a breakfast & learn session on the topic of knowledge management in the workplace. . The event, held at Stratus Restaurant in Toronto, attracted many industries including legal firms who are quick to seek out knowledge sharing solutions. .

Deloitte Insights: Overcoming Pitfalls in Knowledge Management with Performance Enablement Solutions

Rallyware for Human Resources

New technologies and ways of working demand a change in approaches to knowledge management. A recent research report by Deloitte indicates the need for companies to rethink their knowledge creation and sharing strategies to successfully navigate the ever-changing business landscape.

Knowledge Management: What it is and why it matters

ThoughtFarmer

We’ve all heard the cliché “knowledge is power,” but what use is knowledge in the workplace if it is trapped inside your employees’ heads? There is no shortage of information on the subject of knowledge management (KM), but the topic is hot with good reason. Consider how many times your organization has lost valuable expertise and knowledge when an employee left? How we collect and manage their knowledge is critical. Types of knowledge.

How 4 organizations used their intranet to support knowledge management

ThoughtFarmer

But how do you find and access all of this information and knowledge? Traditional document storage solutions fail to capture the context and discussion around specific knowledge. These scenarios are just a few of the examples of why organizations seek to implement a knowledge management (KM) strategy. . For those of you who didn’t catch our recent post on knowledge management , here is a brief refresher on the different types of knowledge in the workplace: .

The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. In the earlier blog post I called the third era, “collective knowledge” and I remain convinced that collective knowledge is at the heart of this change. It is the "means," but what is being managed are ideas.

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

You can’t measure the ROI of knowledge. Where we used to talk about blue collar and white collar, we now need to add “no collar.” “These no collars are those contributing knowledge on platforms like Stack Overflow , they are software programmers that work freelance and get engaged as contractors. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge?

What is knowledge management strategy?

Twine App

You need a knowledge management strategy. Put simply, knowledge management is the way an organisation shares information. But, if your career history is anything like mine, you’ve worked at a slew of companies who are very bad at handling information. The solution: you need a knowledge management strategy. What is a knowledge management strategy? A knowledge management strategy is your plan to get there.

The HRExaminer 2020 Watchlist: Capacity — Knowledge Management with Conversational Interface

HR Examiner

Primary Business: Enterprise knowledge management with conversational interface. Award Category: Knowledge Management with Conversational Interface. Louis, MO based knowledge management company. Installing a chatbot means setting employee expectations that their questions will be answered at machine speeds. There are several dimensions at work in this award. Overview.

Part 2: The Future of Hybrid Work Will Be About Talent Retention and Knowledge Management

SHRM

The employee attrition phenomenon and its new fear of the “great resignation” might soothe the change resistance at some point. And the trigger could come from our ability to expand the talent pool geographically to new states nationwide or new countries.

Boost Employee Productivity with a Knowledge Management System

Paradiso

Knowledge Management System and Employee Productivity. While there are many different ways to achieve this, a knowledge management system (KMS) can be an extremely valuable tool. How Knowledge Management System improves employee productivity.

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

You can’t measure the ROI of knowledge. Where we used to talk about blue collar and white collar, we now need to add “no collar.” “These no collars are those contributing knowledge on platforms like Stack Overflow , they are software programmers that work freelance and get engaged as contractors. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge?

4 key benefits of adding A.I. to your knowledge management program

Spoke

A knowledge management system helps people in an organization share, access, and update business knowledge and information. And while that’s all great in theory, in practice, knowledge management is imperfect. At most companies, effective knowledge management requires a significant amount of time, attention, and energy. So how can artificial intelligence help knowledge management? Let’s take a look at four key benefits.

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

At one point GM had 138 best practice teams and 33 centers of expertise working with identified subject matter experts. In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. My work has primarily been about creating more effective knowledge sharing processes and communities.

Knowledge Management As a Way to Bring Civility and Caring to Organizations

Conversation Matters

I remember that at Fluor when John McQuary was responsible for KM. There was one story about a young engineer who left Fluor to work for another company and after a year came back because she so valued the support of her colleagues at Fluor. I always found it interesting that the stories were about the receivers not the originators of knowledge. In HBR w e read that workers, at all levels, are lonely.

Knowledge-at-work: Knowledge managers

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM practices | Main | Perennial KM issues » November 11, 2006 Knowledge managers The knowledge manager may well be an endangered species as the KM meme fades and firms rush to stay abreast of complexity, social networking and chaos theory. So exactly what did a knowledge manager do and what were they responsible for?

How the Vancouver Police Department used their intranet as a knowledge management platform

ThoughtFarmer

This month we bring you an interesting new case study from the Digital Forensics Unit (DFU) at the Vancouver Police Department. . This case study is fascinating because it highlights the growing need many organizations have relating to managing and sharing large databases of knowledge. The speed at which we can uncover relevant information has been incredible,” said Sergeant Brandt Watkins.

Knowledge Management 2.0.: Using AI to Knock Down Silos and Unlock Productivity

Spoke

Half of our modern economy is built on knowledge workers and knowledge-based work. But “knowledge management” as a concept carries a lot of baggage. When people in companies bother to think of it at all, it brings to mind menial, thankless tasks like updating the company wiki. Effective knowledge sharing within a company–which involves a lot more than just maintaining an internal wiki– directly impacts productivity and revenue.

A Knowledge Management Conference that Actually Used KM Principles

Conversation Matters

Like many organizations, the US Army holds a Knowledge Management Conference each year. The speaker format is also typical - three or four speakers in a row with a few minutes of Q & A at the end of each speaker’s time and then on to the next speaker. I’ve had the honor of speaking at all of the Army KM conferences since they began in 2005, including the one just recently held. What I got back was an overwhelmingly positive response, surprising even the folks at SKS.

Knowledge Management Software: 7 Things You Need to Know

Spoke

When we work, we’re often unaware of the vast amounts of knowledge, insight, and understanding that inform our jobs and the tasks we are completing. The true knowledge is in how people do their jobs, how the culture works, how the customer data pertains to the way customers connect to the products and services. But how does knowledge management software work, and which one is right for your organization? What is ITIL knowledge management?

Potentiation: Neurology and Knowledge Management

Conversation Matters

It’s a term that those of us that are involved in knowledge and learning could make great use of – no need for neurologist to have all the fun! It jumps the gap by producing a neurotransmitter that the next neuron picks up (neurologists say the neurotransmitter excites the next neuron) and off the information goes down the next neuron (and the next) until it gets to some important destination where the message tells your little finger to wiggle or you arrive at a brilliant new insight.

Knowledge Management As a Way to Bring Civility and Caring to Organizations

Conversation Matters

I remember that at Fluor when John McQuary was responsible for KM. There was one story about a young engineer who left Fluor to work for another company and after a year came back because she so valued the support of her colleagues at Fluor. I always found it interesting that the stories were about the receivers not the originators of knowledge. In HBR w e read that workers, at all levels, are lonely.

Kelman on Knowledge management 2.0

Knowledge Musings

Steve Kelman has Knowledge management 2.0 If yesterday’s catchphrase was knowledge management, today’s is collaboration. To some extent, knowledge management and collaboration have common features. However, knowledge management has a more vertical, hierarchical sound, implying wisdom gathered by headquarters employees who then pass it to the field. in the July 14, 2008 Federal Computer Week magazine.

Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. The second category is about Leveraging Experiential Knowledge and it gave rise to communities of practice and reflection processes. Leveraging Collective Knowledge.

Knowledge Management: Where We've Been and Where We're Going - Part Two

Conversation Matters

In this series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is leveraging explicit knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. The second category is about leveraging experiential knowledge and it gave rise to communities of practice and reflection processes. Leveraging Experiential Knowledge.

Where Knowledge Management Has Been and Where It Is Going- Part One

Conversation Matters

But what is most interesting to me is the profound change in the way we conceptualize knowledge and the implications of that conceptualization for how we do our work as knowledge professionals. What I mean when I say, “how we conceptualize knowledge” are issues like, “Who in the organization has useful knowledge;” “How stable >is knowledge over time;” “How we can tell if knowledge is valid or trustworthy.” Knowledge Management Precursors.

Event: The Push and Pull of Knowledge Management in R&D

Knowledge Musings

InnovationWell are doing another event at Bryn Mawr (Philadelphia) on 13 October The Push and Pull of Knowledge Management in R&D : Knowledge Management in the pharmaceutical industry has been undergoing a transition over the past 5-10 years. With recent changes occurring in the industry, shifts in the research focus at both large pharmaceuticals and small-mid size pharmaceuticals and biotechs are becoming more common.

How To Turn Employees Into Active Users of Corporate Knowledge

TalentCulture

Launching their knowledge management initiatives, organizations often resemble oil extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. However, knowledge management often turns to be even harder than real oil extraction from the entrails of the earth. That is, even with such a sustainable resource as knowledge, only few companies succeed in making a good use of it.