Conversation Matters
AUGUST 31, 2020
Small talk” is not really small at all, it is how we acknowledge the value of our relationship to the other. In many meetings a U shape is set up to enable seeing a screen placed at the opening of the U. Knowledge is Both Created and Shared in Conversation. This principle is also central to transferring knowledge.
Vantage Circle
JUNE 24, 2020
All data and information need to be managed so that there is never a gap in the future. Let us now have a brief look at what knowledge management is. What is Knowledge Management? Main benefits of Knowledge Management. Practicing Knowledge Management with these simple steps.
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Conversation Matters
APRIL 14, 2017
I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. We spent time reflecting on what we had learned from listening to all of the stories about how to spread knowledge.
Conversation Matters
AUGUST 8, 2012
In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. It is the "means," but what is being managed are ideas. arranging the space to facilitate conversation.
Conversation Matters
MARCH 9, 2018
And we seem to have a desperate need for both of those qualities in our present culture. I remember that at Fluor when John McQuary was responsible for KM. There was one story about a young engineer who left Fluor to work for another company and after a year came back because she so valued the support of her colleagues at Fluor.
Conversation Matters
MAY 13, 2012
At one point GM had 138 best practice teams and 33 centers of expertise working with identified subject matter experts. In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. Convening. •
Professional Alternatives
MAY 27, 2020
It is important to update policies to ensure that they reflect the present reality and minimize opportunities for reps to make use of outmoded policy to avoid increasing customers’ problems. — 4) Improve Knowledge Sharing. Knowledge sharing can be dynamic. — 2) Avoid Poor Coaching Attitudes.
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