Why Professional Services Firms That Emphasize Learning Lead the Pack
NOVEMBER 14, 2017
According to the Service Performance Insight (SPI) “2017 Professional Services Maturity Benchmark,” employee attrition is increasing while revenue and headcount growth are decreasing. On top of this, firms are struggling to make new employees productive as quickly as possible. While services firms often make considerable efforts to address these business challenges, one important thing that’s often overlooked is the development of a learning program.