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Industry Insights: Call Center

Payactiv

As a result, we began to see an uptick in outsourcing costs and higher productive hourly rates in 2019. Download our whitepaper. Download eBook. The call center industry can offer a range of employee benefits to stay competitive: Offer a healthy mix of perks, like flexible hours, incentives and competitive, on-demand pay.

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Why Today’s Incentive Thinking Is Different

Achievers

Too often in human history, this meant that people with less power were simply compelled to work, and incentives — if they existed — consisted merely of being allowed to survive. After several evolutionary waves, we have a deeper insight into what truly motivates people, and today’s incentives are about far more than compensation.

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Virtual leadership coaching: How to assess and coach for success

Insperity

With the widespread prevalence and acceptance of remote work , senior managers are confronting a fresh challenge with frontline managers: How to tackle virtual leadership coaching? How virtual leadership coaching can challenge and benefit managers. Coaching is a skill. Or, perhaps they need leadership coaching and training.

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7 strategies for a successful total rewards program

Insperity

Examples include base wages, premium pay (such as on-call and holiday pay), variable pay (such as commissions and bonus programs), perks (such as company car, transportation stipends, and phone bill reimbursement), incentive programs (such as profit-sharing and performance shares), and severance pay.

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7 ways to support employees during economic inflation

Insperity

Explore other financial incentives. In addition to reducing employers’ financial risk, bonuses act as a powerful incentive for employees to maintain strong performance despite personal distractions. Seek out other incentives as well. That’s why you should put extra effort in supporting managers.

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Layoff Survival Checklist: How to Retain Talent & Manage Reputation Post-Layoff

Intoo USA

Coach, mentor, and work with employees to ease their fears, answer questions, and reduce anxiety. Consider incentives. Administer performance-based incentives. 64% of respondents in our Employer Branding Study have switched brands or stopped purchasing products from companies tarnished by news of poor employee treatment.

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6 ways to make sure your employee bonus program doesn’t fail

Insperity

By now, you know that happy employees are more productive and less likely to quit. Offering a generous employee bonus program can be just the right incentive to keep highly motivated employees from looking for work elsewhere. A successful incentive program must be realistic. Increase productivity? Simple enough, right?