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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. Call center employees also spend a lot of time talking to customers who are less than happy. The rigors of this work can lead to increased employee frustration and disengagement. Recognize Employees. Source: ContactBabel.

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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. Call center employees also spend a lot of time talking to customers who are less than happy. The rigors of this work can lead to increased employee frustration and disengagement. Recognize Employees. Source: ContactBabel.

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Types of Employee Benefits: 12 Benefits HR Should Know

Analytics in HR

The types of employee benefits an organization provides carry weight in today’s employment market. Compensation on its own is not enough to engage employees and attract job seekers who now expect more comprehensive rewards for their work. Typical examples include health insurance, paid time off, and life insurance.

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The gender pay gap: How equal pay starts with hiring

Homebase

The gender wage gap refers to the difference in earnings between men and women. Experts have calculated this gap in multiple ways, but they all point to the same conclusion. Women consistently earn less than men, the gap is wider for most women of color , and we have a long way to go. Table of Contents What is the gender pay gap?