Lessons from a scandal: Should bonuses be paid for ‘just doing the right thing’?
Disruptive HR
APRIL 21, 2024
The Post Office was a beloved institution in the UK, but faulty software led to over 900 people, who ran individual post offices across the country being wrongly convicted of theft – many serving prison sentences and some taking their own life. Incentives do not alter the attitudes that underlie our behaviours.
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