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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls.

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Managers as Coaches: How To Get Started

Achievers

It’s important to have managers as coaches in order to better understand the unique strengths of each individual worker. On the basis of this knowledge, managers are able to move employees to the positions where they can be most effective and engaged. When you take action on feedback, you’re building trust and engagement.

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Where Knowledge Management Has Been and Where It Is Going- Part One

Conversation Matters

In this post I will tackle not only the first category but also paint a brief picture of how organizational knowledge was conceptualized before the rise of KM – the precursors of knowledge management. Knowledge Management Precursors. The First Category of Knowledge Management - Leveraging Explicit Knowledge.

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Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

I’ve seen organizations conduct lengthy exit interviews with retiring experts, as well as, engaging in more scientific attempts to identify and then get down on paper, (or a mind map) that 10% of an expert’s experience which made that expert extraordinary. The expert has accumulated those pieces over years of working on problems.

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Improving Knowledge Worker Productivity

Conversation Matters

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers.

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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

I have interacted with K&S for over ten years, working with their clients and offering the K&S consultants my own growing insights about knowledge management. Examples of the topics are, celebrating a new book written by a member, the kids coming. Barbara notes, “You give your trust that they will organize it well.

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Training Remote Workers: Strategies For Success In The Digital Age

HR Tech Girl

As such, it’s important to begin by understanding the key competencies that remote employees need in your organization. Additionally, these messages should be catchy enough to stand out on a virtual messaging platform while competing with all the distractions that remote work brings. Are you overwhelmed with competing priorities?