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7 Ways to Keep Call Center Employees Engaged

Achievers

Rates can reach as high as 70% at contact centers who outsource call center employees. How can you inspire engagement at your organization? Check out seven ways to keep call center employees engaged. Recognize Employees. Appreciation is a fundamental human need, but it’s one largely ignored in the workplace.

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7 Ways to Keep Call Center Employees Engaged

Achievers

Rates can reach as high as 70% at contact centers who outsource call center employees. How can you inspire engagement at your organization? Check out seven ways to keep call center employees engaged. Recognize Employees. Appreciation is a fundamental human need, but it’s one largely ignored in the workplace.

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Celebrating the Uncelebrated: A Dive into Employee Appreciation Day with Archer Chiang

marenated HR

Here it comes y’all—Employee Appreciation Day. Just like Valentine’s Day, brace yourself for the calls of “make every day employee appreciation day” and “I show my workers year-round how important they are to me!” It’s not just a book; it’s a mentorship in paperback form. Oooooooookay.

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10+ Ways to Improve Frontline Employee Engagement

Contact Monkey - HR

Yet many employers still overlook frontline employee engagement in their organization. During the COVID-19 pandemic, the important work of frontline employees rose to the spotlight like never before. In the age of the Great Resignation, overlooking frontline employee engagement and well-being has far-reaching consequences.

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Use the 5 Languages of Appreciation in the Workplace

Great Place to Work

This topic is explored at length by author Gary Chapman in “The Five Languages of Appreciation in the Workplace.” His follow-up book, co-written with psychologist Paul White, discusses how managers can effectively show appreciation and encouragement for their employees. It shows you’ve been paying attention.

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Why Employee Recognition Matters

Achievers

Think carefully, because over 65 percent of employees report they don’t feel recognized at work. And lack of recognition just happens to be the number one reason why employees quit. Employee recognition drives employee engagement, and with higher employee engagement come lower turnover rates and stronger business results.

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20 Thoughtful Holiday Messages to Employees

Achievers

We’ve grouped these messages under four tips, to give them some context and help you keep in mind the best practices for engaging your employees during the holiday season. Achievers data shows that when you double the number of recognitions in your organization, you can expect your employee engagement to increase by five percent.