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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. Why Do Call Centers Have High Turnover Rates?

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What Does a High Turnover Rate Indicate for Your Business?

Payactiv

Employee turnover rates are at an all-time high, which doesn’t bode well for businesses across all industries. In this article, we’ll spend some time understanding the concept of employee turnover, why it happens, and pre-emptive steps you can take to minimize it. What is Employee Turnover? The figures are pretty alarming.

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14 Entry-Level HR Positions To Know (Plus How To Start in HR)

Analytics in HR

The field of HR includes a variety of focus areas, such as recruiting, talent acquisition, compensation and benefits , HR training, employment compliance, diversity, equity and inclusion , HRIS technology, and HR communications. According to the U.S. There are numerous avenues available that can lead to an entry-level HR job.

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Is it Against the Law to Target Job Ads at Younger Workers?

HR Daily Advisor

One of the primary functions of a Human Resources department is to be aware of and ensure compliance with a wide range of laws and regulations involving workplace conduct, such as sexual harassment and various forms of discrimination. YinYang / E+ / Getty Images. Age-Related Preferences. the article asks. Exercise Caution.

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the axe thrower, the carpet glue, and other astounding first impressions made by new employees

Ask a Manager

New hire insisted on naming himself as the beneficiary on his life insurance policy “in case I’m around when it pays out.”. Our New Hire had been at work about 2 hours when she asked, “Where are the men?” “uh, We had a new hire and there was a work dinner with clients his first week. We had a guy apply for a staff job.

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How a PEO Protects Government Contractors from Regulatory Compliance Risks

Extensis

In this blog, learn what ExtensisHR does to help government contractors keep their sensitive business and client information secure. When using our recruiting services, government contractors are able to navigate the nuances of the hiring landscape while complying with the guidelines set by the U.S.

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How a PEO Protects Government Contractors from Regulatory Compliance Risks

Extensis

In this blog, learn what ExtensisHR does to help government contractors keep their sensitive business and client information secure. When using our recruiting services, government contractors are able to navigate the nuances of the hiring landscape while complying with the guidelines set by the U.S.