Extensis

NOVEMBER 6, 2023

Quick look: The field of medicine is a noble calling, marked by a deep commitment to patient care and well-being. However, behind the scenes of every successful medical practice lies a complex web of administrative tasks, HR responsibilities, and regulatory hurdles. PEOs rectify this issue with its recruiting services.

Hiring Software 105

Hiring Software Assessment Software Recruiting Software Onboarding Software 105

Robin Schooling

MAY 15, 2024

I wrote about the battle of “Conference HR” vs. “Real World HR” (still one of my top 5 read blog posts) in which I pointed out that the hot-takes offered by speakers, pundits and the vendor account executive at the bar are often so far removed from day-to-day reality as to be somewhat laughable. the “human touch.”

HR Planning 73

HR Planning HR Software Hiring Software AI Recruiting 73

Steve Boese

FEBRUARY 25, 2016

By now I am pretty sure you've heard the story of the call center rep at Yelp who was summarily fired after posting an 'open letter' to the CEO claiming (among other things), that the company's failure to pay a living wage was placing her and her colleagues under tremendous financial pressure. She was out of work hours later, she said.

HR Software 60

HR Software Staffing Software Assessment Software Planning Tools 60

Insperity

SEPTEMBER 14, 2021

As a co-employer, the PEO you choose will ultimately take responsibility for payroll processing, providing workers’ compensation insurance coverage, providing an employee benefits package and a host of other sensitive human resources (HR) and administrative tasks. Not all PEOs offer the same set of HR services.

HR Planning 89

HR Planning Background screening How To Compliance Training 89

Zenefits

JANUARY 6, 2023

Workforce management is a business function that employers perform through their HR department. Workforce management (WFM) is the process of managing the organization’s human capital needs in the most effective and efficient manner. Recruiting. It can also be a problem if turnover gets out of hand. Forecasting.

Hiring Software 41

Hiring Software Staffing Software Recruiting Software Onboarding Software 41

Analytics in HR

MAY 13, 2024

More than 80% of companies agree that Objectives and Key Results (OKRs) positively impact their organizations. OKRs set ambitious goals, while Key Performance Indicators (KPIs) provide measurable metrics to track progress, creating a powerful framework for aligning strategy with execution. Contents What is an OKR?

Examples 118

Examples Objectives & Key Results Hiring Software Retention and Turnover 118

i4cp

APRIL 7, 2020

Jackie’s team is fully remote and her leader, Jami Allred (AVP HR Strategy and Organizational Effectiveness ), who also oversees staffing, has set the standard across the Banner Health system to ensure that everyone, first and foremost, is safe. HR at Banner Health is working to support staff redeployment as staffing needs increase.

Diversity 104

Diversity Meeting Background screening Compliance Training 104

HR Bartender

JULY 26, 2022

Regardless of what is happening with today’s recruiting market, making sure that current employees have career opportunities is an important part of the employee experience. They include job posting, job bidding, replacement planning, succession planning, and talent pools. Many congrats to them. Enjoy the article!).

HR Planning 304

HR Planning SilkRoad Recruiting Software Planning Tools 304

Ask a Manager

JULY 20, 2020

Last week I had a screening call with an HR person and then a phone interview with the hiring manager for a role that sounded interesting. On the call, the hiring manager mentioned having me complete a writing sample prior to my interview with the team. We just want to get a sense of how you think.”

Interview Software 75

Interview Software Hiring Software Time and Attendance Staffing Software 75

HRExecutive

JANUARY 23, 2019

Grayevsky himself wasn’t new to the talent-acquisition business: his father founded a staffing firm more than three decades ago, and Grayevsky worked there as a technical recruiter prior to graduating from college. I recently spoke with Grayevsky about his firm and his plans for its future.

AI Recruiting 44

AI Recruiting Recruiting Software Staffing Software Hiring Software 44

HR Bartender

APRIL 18, 2023

Prior to joining HUB, Matthew spent time as both a human resources generalist and an in-house senior HRIS analyst. Similar to hiring an employee, you want to ensure the tool is capable of performing the tasks required of it. Businesses should consider their people and engagement strategies when planning to implement AI.

HR Software 366

HR Software Hiring Software Interview Software Planning Tools 366

Rallyware for Human Resources

DECEMBER 11, 2018

Today, call centers are far different from those that were around as recently as five to seven years ago. Still, the prevailing majority of call centers experience the urgent need to decrease turnover rates, transit to a broader mix of channels, and facilitate interactions with customers through self-service tools.

Onboarding Software 88

Onboarding Software Hiring Software Compliance Training Recruiting Software 88

Aberdeen HCM Essentials

OCTOBER 31, 2018

People analytics evolved from Workforce Analytics, which focused on repetitive work production in business process outsourcing and call centers. It also supports proper staffing from the start, allowing organizations to pull additional resources in and/or refine project scope as needed to keep projects on track.

Staffing Software 58

Staffing Software HR Software Planning Tools Analytics 58

In Full Bloom HR

OCTOBER 14, 2015

It’s HR technology conference season, and we’d better get our act together if we’re going to get the maximum value from our time spent at these conferences. That’s why I published the original take of this post on 9-12-2011 , just in time for the 2011 HR Technology Conference, and I’ve been doing almost annual updates ever since.

Planning Tools 50

Planning Tools Staffing Software HR Software Assessment Software 50

Homebase

DECEMBER 22, 2023

You can adjust staffing levels based on our business needs, and more easily find fill-ins if someone calls in sick. Training costs: Dealing with constant turnover among part-time employees may result in higher training costs, as new hires might need more frequent onboarding. Do full-time employees get benefits?

Wage and Hour Training 52

Wage and Hour Training Hiring Software Retirement Planning Tools 52

DailyPay

JUNE 28, 2021

Secrets to Recruiting & Retaining Great People in a Crazy Labor Market: More About on Demand Pay. Secrets to Recruiting & Retaining Great People in a Crazy Labor Market: More About On-Demand Pay. HR/Payroll Director. At the same time, wages are going up, it’s getting increasingly hard to hire. REGISTER NOW.

Recruiting Software 40

Recruiting Software Hiring Software Recruitment HR Software 40

Thrive Global

JULY 5, 2021

I’ve done contract work, direct hires and have sat through many a training session only to be thrown to the wolves or left to dog paddle in the deep end of the pool. Usually, these jobs were live, with assistance in getting real classroom time, and then what one would call the duck pond, a place for newbies to learn how to do their job.

Hiring Software 36

Hiring Software Compliance Training Recruiting Software Staffing Software 36

Cronofy

NOVEMBER 1, 2018

Hire people when they’re needed. Instead of needing to manage an Excel spreadsheet (which 59% of call centers still use for managing shifts!) This then leaves the team short-staffed and makes it harder to deal with everything that comes their way. Work around people’s schedules.

Hiring Software 45

Hiring Software Staffing Software Planning Tools HR Software 45

Analytics in HR

MARCH 30, 2021

The Society for Human Resource Management declared quality of hire as the holy grail of recruiting five years ago. Today, 88% of organizations believe it will be the most significant measure of recruiting success over the next five years. What exactly is quality of hire and how to measure it?

Hiring 125

Hiring Hiring Software Metrics Benchmarking 125

Analytics in HR

MAY 30, 2022

Successful development projects require specific planning to maximize the effectiveness and potential of both people and businesses. Human resource management interventions impact areas such as performance management, talent development , DEIB , and wellbeing in the workplace. Human process interventions.

HR Planning 144

HR Planning HR Software Hiring Software Planning Tools 144

Analytics in HR

MAY 24, 2022

An effective Human Resources team is a linchpin in the success of an organization. Let’s look at how to measure HR effectiveness to make sure that you’re creating as much positive impact as possible! Contents What is HR effectiveness? Why should you measure HR effectiveness? What is HR effectiveness?

Metrics 97

Metrics HR Planning HR Software Hiring Software 97

DailyPay

AUGUST 24, 2020

In this webinar you will learn about… Ways to re-evaluate the way you hire and engage with your employees in our new world of work Explanation of what a pay experience is and how it transforms the traditional pay cycle The benefits of offering a pay experience for employers and employees.

Hiring Software 52

Hiring Software Talent Experience Campus SaVE Onboarding Software 52

Visier

APRIL 16, 2020

Gary Russo, Director of HR Workforce Intelligence at PSJH and author of the tool, encourages HR and People Analysts from all industries to explore and determine how they might bring value back to their own organization. This type of staff ratio planning is equally useful for other employee types (e.g. calls handled).

Planning Tools 287

Planning Tools HR Planning Staffing Software Visier 287

Analytics in HR

NOVEMBER 9, 2023

So, you’ve made the decision to enter the exciting field of Human Resources (HR) and are ready to pursue entry-level HR positions – congratulations! Not only is HR an immensely rewarding profession, but it’s also one of the fastest-growing fields in the United States. According to the U.S.

HR Planning 102

HR Planning HR Software Background screening Hiring Software 102

Homebase

JUNE 8, 2023

Over or under staffing, missed shifts, and overscheduled employees are all too common. Whether your small business runs on a set schedule with predetermined hours or not, we recommend you familiarize yourself with these 12 different types of work schedules, and plan accordingly. After all, knowledge is power. The downside?

Hiring Software 52

Hiring Software Planning Tools Staffing Software Onboarding Software 52

Hppy

AUGUST 1, 2023

In today’s fast-paced business environment, Human Resources (HR) professionals face numerous challenges when it comes to employee engagement, talent management, and reducing employee turnover. One prominent trend is the integration of Artificial Intelligence (AI) into call center automation technology.

HR Software 91

HR Software Onboarding Software AI Recruiting Recruiting Software 91

The HR Capitalist

JANUARY 20, 2015

Let''s say you''re an HR leader responsible for recruiting and retention in some entry-level parts of your company, and your turnover rate is the death of a thousand cuts. but most months are grim when you look at turnover in those entry level positions. Commission a study of turnover? Hire new leadership? .

Wage and Hour Training 68

Wage and Hour Training Retention and Turnover Video Recruiting Company 68

Analytics in HR

NOVEMBER 28, 2022

With a performance improvement plan (PIP) template, you have a tool to create an individualized, action-orientated, step-by-step plan to improve the performance of employees who are either not meeting their manager or supervisor’s expectations or would benefit from a more structured action plan. Download PIP Template (Word Doc).

Planning Tools 126

Planning Tools HR Software Metrics Assessment Software 126

Analytics in HR

NOVEMBER 21, 2024

A competency model can be a powerful tool for HR and organizations to ensure employees have the right skills and knowledge to meet business goals. It can enable you to address skills gaps, improve hiring decisions, and support employee development. Informs recruitment criteria, performance standards, and job requirements.

Competencies 96

Competencies Hiring Software E-Recruitment Aptitude Tests 96

HR Tech Girl

SEPTEMBER 16, 2022

One of my HR mentors recently shared an anecdote from early in her career as an HR Business Partner. While the statements were made in jest, they held a glaring truth—her role as an HR professional was often misunderstood by those she worked with. So what are the most common human resources responsibilities?

HR Planning 52

HR Planning Resources Onboarding Software Hiring Software 52

Advos

MAY 25, 2017

Our weekly recap of funding, mergers & acquisition, and partnership news from the human resource, recruitment and employee benefits marketplace is below. Sign-up for our weekly Hot in HR newsletter to get these updates via email. CornerJob bags $19M to keep growing its blue-collar hiring platform. Happy Friday.

HR Software 74

HR Software Recruiting Software Planning Tools Video Recruiting 74

Analytics in HR

AUGUST 24, 2020

So, a robot (or bot) may very well be a robotic arm designed to place doors on cars in a factory or a series of algorithms designed to automatically patch through a caller to the right contact within a call center. HR is a department that is important in supporting businesses with people practices and people processes.

HR Software 96

HR Software Hiring Software AI Recruiting Recruiting Software 96

Call Experts - HR

APRIL 8, 2024

Have you ever wondered what is it like for the call center agent answering my phone when I partner with Call Experts? In this comprehensive blog post, we’ll take you on a journey through the world of call center agents, exploring the key performance metrics and the qualities that define a top-notch call center agent.

Hiring Software 52

Hiring Software Assessment Software Planning Tools Metrics 52

Advos

JUNE 14, 2018

Our weekly recap of funding, mergers & acquisition, and partnership news from the human resource, recruitment and employee benefits marketplace is below. Sign-up for our weekly Hot in HR newsletter to get these updates via email. Homebase Launches Homebase Hiring for Hourly Workers with $20M in Series B Funding.

HR Software 74

HR Software AI Recruiting Recruiting Software Planning Tools 74

Payactiv

OCTOBER 5, 2021

These are call center employees, also known as customer service reps. Unsurprisingly, the call center industry also holds record rates of turnover when compared to nearly every other industry in the world. Call Centers Must Consider the Employees’ Mental Health. Want to be a good CS rep?

Recruiting Software 59

Recruiting Software Wage and Hour Training Onboarding Software PayActiv 59

HR Bartender

MAY 15, 2016

It’s responsible for all training, except technical operations and flight operations (mechanics and pilots, respectfully; required due to maintaining their Federal Aviation Administration (FAA) certifications, although we do train their instructors and new hires in our orientation). In fact, we have less than 3 percent annual turnover!

Compliance Training 150

Compliance Training Hiring Software Time and Attendance HR Planning 150

Analytics in HR

AUGUST 16, 2023

Emphasizing design thinking in HR fuels a better employee experience. Design thinking concepts promote new ways of doing things that positively impact the success of HR systems and programs. This article explains design thinking, its effectiveness, and how HR can apply it to deliver greater service.

Case Study 96

Case Study HR Software Hiring Software Video Recruiting 96