Topco Case Study
EOI
Call
Center
Eligibility
Management
Management
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Where Technology Freed Up HR
Learn how PlanSource saved Topco’s HR team time by taking over and automating tedious benefits administration tasks so they could tackle more strategic initiatives. PlanSource improved the experiences for both the Topco HR team and employees through implementing the PlanSource contact center, eligibility management and the simplified access to Lincoln Financial Group’s EOI form.
“PlanSource has significantly reduced my ben admin stress. If associates have benefit questions, have a life event or want to further understand their benefits, PlanSource has made it super easy for them to handle it themselves. It has made a huge difference and freed me up to focus on strategy and our internal OE communications.”
– Kait Blount, HR Analyst
Case Study Categories
Reliable Employee Contact Center
We’ll educate your employees and help them get enrolled in the right benefits and plans for themselves and their families.
Lincoln Financial Group’s EOI Form
Through Boost, PlanSource and Lincoln Financial Group will revolutionize the way benefits are set up and administered.
PlanSource DependentIQ
Instantly verify dependents with AI-powered eligibility verification in PlanSource.
About Topco
Since 1944, Topco Associates LLC has operated as a strategic sourcing company, providing procurement, quality assurance, packaging, and other services for its food industry member-owners and customers. Topco is the largest American retail food Group Purchasing Organization (GPO) and the third-largest private company in Illinois. The company partnered with PlanSource in spring of 2020 to give employees a more user-friendly benefits experience and reduce administrative stress for its HR team.
INDUSTRY
Grocery merchant wholesaler
LOCATION
Elk Grove Village, Illinois
EMPLOYEES
500+
WEBSITE
topco.com
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