Change Management: Fighting Incivility in the Workplace
Employee Communications Council
SEPTEMBER 18, 2018
Incivility is a virus that can disrupt even the most efficient work spaces. How can change management efforts and corporate culture training defeat incivility before it spreads? The Oxford Dictionary defines this noun as “Formal politeness and courtesy in behavior or speech.” There’s another word that incorporates all the negatives to civility : bullying. But the manager’s delivery method of criticism is wrong. The Uncivil Beast.